Customer Service High School

JOHN WILSON JR.

**** *. ******** *******, ** ****4 773-***-**** *************@*******.***

OBJECTIVE: To secure employment with an accomplished company offering diverse opportunities for professional growth and stability.

SUMMARY OF QUALIFICATIONS:

• Over four years of experience working in a manufacturing environment.

• Nearly five years of experience working in the Transportation, Distribution, and Logistics industry.

• Proficient in alphanumeric data entry, as well as the utilization of Microsoft Word and internet navigation.

• Possess a valid CDL Class A license with Hazmat and Double/Triple Trailer endorsements.

• Demonstrated ability to work well in a high volume processing and production environment.

• Enhanced communication skills through teamwork participation, oral and written inspection and departmental reports.

• Developed strong work ethics validated by adherence to company policies, safety standards, and diligent application during employment with previous companies.

• Ability to adapt and contribute, as well as possess a strong commitment to quality workmanship and customer satisfaction.

EXPERIENCE:

Large Tractor Assembler 07/06 – 01/09

Caterpillar Inc. Montgomery, IL

• Maintained production, safety, and velocity goals by use of pneumatic and hand tools, equipment and print specifications.

• Worked at various stations on the assembly line to build tractors.

• Performed quality control checks, inspecting products and reporting any non conformity.

• Reworked products as necessary to ensure it met company standards (sanding, repainting, deburring, etc)

Material Expeditor 07/05 – 04/06

Aurora Bearing Co. Aurora, IL

• Retrieved parts ordered from inventory and staged them at appropriate production location in the factory.

• Communicated with supervisors to ensure priority processing throughout the plant.

• Maintained an accurate log of products used, notifying supervisors when supply was low.

Commercial Truck Driver 10/03 – 05/05

Swift Transportation Company Gary, IN

J.B. Hunt Trucking Company Chicago, IL

• Transported commodities nationally.

• Complied with Federal Transportation Regulations by keeping a log book documenting activities.

Customer Service Representative 02/02 – 10/03

Chicago/Suburban Employment Agencies

• Inbound call center rep: heavy order entry, and account maintenance.

Shift Supervisor 04/00 – 02/02

Regulus LLC Naperville, IL

• Worked with staff to ensure secure processing of cash, checks and electronic transfers.

• Revised operation procedures to optimize processing.

• Developed training program for new employees.

EDUCATION:

U. S. Army Signal School 07/78 – 03/79

Certificate of Completion Augusta, GA

Paul Lawrence Dunbar High School 08/74 – 06/78

High School Diploma

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