Administrative Assistant, Customer Service

Kristina M Oldham

**** ****** ****** **, ***** Valley, CA 92284

856-***-****

zmdg3b@r.postjobfree.com

Experience

Five Star Fitness

*/** - *******

Front Desk Lead/Sales Lead

-As Front Desk Lead at Five Star Fitness I am in charge of making sure the entire front desk staff is exhibiting exemplary customer service skills, cohesion and professionalism. As one of the newer hires, I was quickly promoted due to my proven leadership abilities, and dependability. I communicate any new procedures or revisions to all of the employees. I create schedules for the front desk staff, aerobics classes, and training schedules.

-As Sales Lead at Five Star Fitness I am responsible for the sales of new members and the upgrades of existing members, and making sure all sales goals are met or exceeded.

Officer’s Club

Bartender/Customer Service

6/09 – 4/10

-As a bartender at the Officer’s Club I worked for MCCS on the Marine Corps Base in Twenytnine Palms. My main duties were to follow recipes and to build the correct beverage.

-Although my job was to serve drinks, I gained a great amount of customer service skills. I helped to create a fun, upbeat, yet professional environment.

CVS Pharmacy

Pharmacy Technician

11/07 – 04/08

As a Pharmacy Technician, I was responsible for working directly with patients and filling all prescriptions. I also worked directly with the billing of insurances.

PNC Bank

Check Receiving Processor/ Data Entry

1/07 – 12/07

At PNC my primary duties were to receive checks from all PNC banks in the given state and enter numeric data using the 10 key entry systems.

Education

Ashford University

I am currently enrolled in the Bachelor’s Program Education.

I have earned credits and am scheduled to graduate August 2013.

Haddon Township High School

2000 – 2004

Diploma

Skills

In every position I have held, I have been praised my supervisors and clients to have exceptional customer service skills. I am a natural leader yet I am also an asset as part of a team or as a subordinate. I am a self-motivator and always complete tasks in a timely and proficient manner. I am a very quick learner and can adapt to any setting. I am also very comfortable using many and most computer programs. I can type 65+ wpm, I can easily navigate any Point of Sale or Scheduler. I can proficiently use Microsoft Office, Publisher, Adobe Acrobat, Print Shop, Excel, Word, PowerPoint, Entourage etc. I am also CPR and First Aid certified.

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