Gust Dimoulias

**** **** ******* ******

Unit ***

Chicago, IL 60656

773-***-****

zm1i6c@r.postjobfree.com

Objective

Seeking a position in which I can contribute and enhance my skills in IT

Education and Training

Westwood College- Chicago, IL

Bachelor of Science December 2012

Information Security Systems

Courses taken: A+, Windows Server 2008 Active Directory, Linux (Fedora Red Hat), Project Management, Cisco Networking, Security best practices, Computer Forensics

Foreign Language: Greek

Operating System: Windows XP/Vista/7, Linux

Software: MS Office Suite, Internet Explorer, Firefox

Language: C++, BASIC, Perl

Certifications: DHS information Security Basics, Network Assurance, Cyber Ethics

Awards: President’s List, Dean’s List, ABK National Honor Society

Employment History

IC-TAG Solutions IT Intern, Bridgeview, IL 2011-12

• Completed projects under the direction of the company owner

• Installed a server and connected it

• Converted wireless network to a wired network

FTD.com Customer Service/Order Entry 2010

• Made inbound/outbound customer service calls to resolve customer issues

• Responsible for coordinating with customers and florists to ensure delivery of arrangements

• Effectively managed a call to make sure all calls were handled in a timely manner

Kelly Services Customer Service and Sales Rep 2008-2009

• Provided professional customer service account support for diverse client base

• Responsible for understanding key components’ to products for promotional use

• Performed soft sales duties including: opening, pitch, rebuttal and close

References provided upon request

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