Gust Dimoulias
Unit ***
Chicago, IL 60656
*************@*****.***
Objective
Seeking a position in which I can contribute and enhance my skills in IT
Education and Training
Westwood College- Chicago, IL
Bachelor of Science December 2012
Information Security Systems
Courses taken: A+, Windows Server 2008 Active Directory, Linux (Fedora Red Hat), Project Management, Cisco Networking, Security best practices, Computer Forensics
Foreign Language: Greek
Operating System: Windows XP/Vista/7, Linux
Software: MS Office Suite, Internet Explorer, Firefox
Language: C++, BASIC, Perl
Certifications: DHS information Security Basics, Network Assurance, Cyber Ethics
Awards: President’s List, Dean’s List, ABK National Honor Society
Employment History
IC-TAG Solutions IT Intern, Bridgeview, IL 2011-12
• Completed projects under the direction of the company owner
• Installed a server and connected it
• Converted wireless network to a wired network
FTD.com Customer Service/Order Entry 2010
• Made inbound/outbound customer service calls to resolve customer issues
• Responsible for coordinating with customers and florists to ensure delivery of arrangements
• Effectively managed a call to make sure all calls were handled in a timely manner
Kelly Services Customer Service and Sales Rep 2008-2009
• Provided professional customer service account support for diverse client base
• Responsible for understanding key components’ to products for promotional use
• Performed soft sales duties including: opening, pitch, rebuttal and close
References provided upon request