Sarah Ann Davis
**** ******** ****** ****** *****, PA. 19090 215-***-****
OBJECTIVE: To obtain a position in computer operations offering opportunities for advancement.
EDUCATION: Millersville State University Millersville, Pa. Bachelor of Arts
PROFESSIONAL EXPERIENCE:
Affiliated Computer Services 2006 to Present
Computer Operator
AS/400 and OS/390 Mainframe systems: Windows XP, Networking, assists in maintaining
and monitoring systems for errors. System software consists of Unix, Vms, Merp, Erps, and Lan.
Running daily and weekly backups. Monitoring Veritas backups. Rebooting IBM
Eservers Iseries, Emc servers, Adic, Netapps, Hp servers including Hp blade servers.
ESM remedy event viewer, Tivoli Netview, batch processing and robot scheduling.
Removing and replacing tapes in robots. Contacting specific support groups when
Problems occur. Communicating with personnel locally as well as abroad to remedy
Problems. Logging tickets in incident management.
Abington Memorial Hospital 2000 to 2006
Computer Operator
AS/400 and RISC/6000 systems: Windows 95, Networking, IBM7090 (S/390), 720
system, maintaining, and monitoring system for errors. System software consists of
TDS, VMS, CICS, ADAC, Allegra, HCC, Pharmakon, GEPACS, Medic, Quadramed
Payroll, Eclipsys 7000 series, Veriquest, McKesson, EWEBIT, Logicare, ERP, robot scheduling,
Servers operating through Ethernet; Microsoft 2000, Track-it , Storagetek L700 tape Robot,
Running system backups, End-day Procedures, Resetting Modems, Setting up, repairing PC’s
and printers throughout the hospital. Also did batch processing of jobs.
Contimortgage Horsham, Pa. 1997
Computer Operator
AS/400 system, Windows 95, Networking
Maintain, troubleshoot and set up Personal Computers
Running system backups, Daily saves, End day Procedures, and Helpdesk
Interim Technology Trevose, Pa 1996 to 1997
Computer Operator
DIGITAL VAX SYSTEM RS/6000, RS/7000
Sending electronic transmissions to various clients, editing DCL, and processing backups
First USA Bank Wilmington, Delaware 1995
Computer Operator
IBM ES/9000: components-Vollie, Magnum, Filenet
Monitoring Systems, Processing credit card accounts, and maintaining customer satisfaction
PJM Interconnection Association 1994 to 1995
Computer Operator
IBM 3090, plus Comten x.25 Series 1 & 2, RS6000, Ramac, Telenex
Netview (6000), Dec, Tss, Idec, IBM 4381, JES2, SDSF.
Operating Systems: OS/MVS, MVS/XA, MVS/ESA, VMS/SP, RUMBA
VM/ESA, CMS, CICS, IDMS/DC, DB 1 & 2; Controllers: 3172, 3174, and 3274.
Helpdesk, Monitoring, Maintaining system operation, System Troubleshooting
ASPLUNDH Tree Expert Company 1982 to 1993
Senior Computer Operator
IBM 4300, 4381, MVS/XA, OS/MVS, VMS/SP, VM/PROD, DOS/VSE, ES/9000
DB1, IDMS/DC, VSAM, SDSF.
Monitoring consoles, printers, auxiliary equipment and robot scheduling.
Help desk and System Troubleshooting
Running of daily batch processing jobs: Accounts payable & receivable, payroll, general ledger,
Client billing on a daily, weekly, monthly, quarterly, and yearly basis.
Specialized Training:
Microsoft scheduler, Microsoft word, Window 95, Excel, Access 95, PowerPoint 97
Printers- IBM 3800, 3211, 3241, 4248, Xerox 4050, StorageTek 5000, HP printers, Lexmark,
Chameleon, Remedy, Lotus Notes, and Lotus Sametime, Microsoft Outlook