LP

LAN NGOC PHAM

**** ****** ******** **** #***

Charleston, SC 29414

843-***-**** (H) · 843-***-**** (C)

OBJECTIVE

To obtain a full-time Teller position

SKILLS

· MS Office (Word, Excel, Access, PowerPoint)

· Windows 95/98/2000/XP/Vista

· Alphanumeric data entry skill (45 wpm)

WORK EXPERIENCE

KEY BANK – DAYTON, OHIO

07/1998 –08/2003 Clerk II

· Balanced work received to the cash letter/ Clearinghouse totals and prepared necessary general ledger entries for various cash letters and adjusted entries for outages

· Prepared inter-bank adjustments and resolved complex problems

· Requested wire transfers from other financial institutions for significant outages

· Maintained documentation and prepared records for off-site retention

· Provided cash handling and customer services

10/1995 – 07/1998 Encoding Specialist

· Encoded, balanced and batched all work received from the branches and department

· Identified and corrected keying errors

EDUCATION

SINCLAIR COMMUNITY COLLEGE – DAYTON, OHIO

Associate of Applied Science in Computer Information Systems –May 1998

GPA: 3.5/4.0 - Honors

RELATED EXPERIENCE

SINCLAIR COMMUNITY COLLEGE, ATHLETIC DEPARTMENT – DAYTON, OHIO

04/1998 – 05/1998 Inventory Database Application

· Determined user needs and requirements for a proposed Access database application that would track all Athletic Department equipment

· Designed, debugged, tested, documented, and installed the application

ACTIVITIES

Volunteer of the Vietnamese Veteran Association, Dayton – Ohio (1994 - 2003)

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