High School Supply Chain
Resume:
A highly motivated and talented Public Safety Dispatcher with over seven years of experience in providing emergency assistance to the public and to officers on duty; communicating with Public Safety personnel including law enforcement officers, EMS personnel, fire personnel, and public works personnel for multiple agencies.
Professional Experience
America Medical Response
2009-
* Monitored the call to maintain scene control prior to arrival of responding units, and provided pre-arrival instructions when necessary.
* Organized, processed and disseminate information via two way radio.
* Coordinated public safety responses to multiple incidents.
* Received 911 telephone calls; asked questions to solicit information regarding the nature and location of the emergency; provided emergency instructions to callers regarding first aid and other actions to take until emergency response personnel can arrive; determined the priority of response to the call; which emergency response agency, and which unit(s) in the agency to dispatch.
* Dispatched emergency units; relayed information to and from emergency response units.
* Responded to radio calls from law enforcement and emergency personnel in the field.
* Performed computer record searches; checked warrant status on field detainees and in custody suspects; confirmed and abstracted warrant information and provided information to other agencies and field officers.
Greyhound
2008-2009
Prepared several document using Microsoft Word, Excel, and Power Point
Maintained confidential and personal files
Assist in the planning phase on assigned segments of an audit.
Assist in the process of evaluating the adequacy and effectiveness of internal controls
Execute detailed audit procedures, including reviewing transactions, documents, records, reports, and policies and procedures for accuracy and effectiveness
Prepare work papers which record and summarize audit procedures performed
City of Desoto
2008
Safety Dispatcher
Inputs and accesses information automated law enforcement systems
Coordinates dispatching of emergency police, fire and other public safety equipment by receiving and transmitting radio calls.
Inputs and retrieves computer data quickly.
Type letters, forms and reports using Microsoft word, and excel.
Processes emergency requests for service.
Answers questions and provides information to the public over the telephone.
Makes entries into automated record files.
Maintains accurate, up-to-date files and logs. Relates effectively to those contacted in the course of work.
Uses good judgment in making decisions, in emergency and routine situations.
Work rotating shift assignments including weekends and holidays.
Operates CAD equipment.
Performs routine clerical work as required.
UPS Supply Chain Solutions
2007-2008
Auditor 1
Prepared several document using Microsoft Word, Excel, and Power Point
Maintained confidential and personal files
Assist in the planning phase on assigned segments of an audit.
Assist in the process of evaluating the adequacy and effectiveness of internal controls
Execute detailed audit procedures, including reviewing transactions, documents, records, reports, and policies and procedures for accuracy and effectiveness
Prepare work papers which record and summarize audit procedures performed.
Assist in developing recommendations for corrective action/improvement.
Provide assistance to external auditors as requested.
Provide departmental support, including the development of computer-assisted audit techniques
Prepared several document using Microsoft Word, Excel, and Power Point
Alabama State Troopers
2004- 2006
Public Safety Dispatcher
* Receive and prioritize calls and complaints from the public concerning crimes, question the caller to determine the nature of the problem.
* Enter information into CAD System verifying the location and determining the appropriate responder.
* Dispatch personnel and equipment to scene of emergency while maintaining radio contact, scan status charts and computer screen to determine units available.
* Broadcast orders to police and other emergency units in vicinity to investigate complaints and relay instructions or questions from other units.
* Determine type and nature of personnel and equipment needed.
* Maintain verbal contact with caller for the purpose of updating in-progress calls and continually update responding units.
* Maintain log of all radio transmissions as to time, duration, and message.
* Relay general information to the public and refer callers to proper offices.
Prichard Police and Fire
1998-2004
Public Safety Dispatchers
* Monitored the call to maintain scene control prior to arrival of responding units, and provided pre-arrival instructions when necessary.
* Organized, processed and disseminate information via two way radio.
* Coordinated public safety responses to multiple incidents.
* Received 911 telephone calls; asked questions to solicit information regarding the nature and location of the emergency; provided emergency instructions to callers regarding first aid and other actions to take until emergency response personnel can arrive; determined the priority of response to the call; which emergency response agency, and which unit(s) in the agency to dispatch.
* Dispatched emergency units; relayed information to and from emergency response units.
* Responded to radio calls from law enforcement and emergency personnel in the field.
* Performed computer record searches; checked warrant status on field detainees and in custody suspects; confirmed and abstracted warrant information and provided information to other agencies and field officers.
* Maintained logs of all calls received and made; operated tape recording equipment.
Education
John L Leflore High School
High School Diploma (1990)
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