Customer Service Sales

Rachael L. Monson

*********@*****.*** *** Wilcox Ave Apt. 102

(602) 413- 4830 Los Angeles, CA 90038

SUMMARY: As a college graduate who has worked steadily since 2003, I have demonstrated reliability and a strong work ethic. Key attributes include ethics, enthusiasm and great energy to an opportunity to learn and contribute in a growing organization.

EDUCATION: The University of Arizona, Tucson, Arizona

Graduated May 2011; GPA 3.1

Degree: Bachelor of Arts

Major: Communication

Summer semester 2010 in Barcelona, Spain, along with independent travel in Europe

Thunderbird High School, Phoenix, Arizona

Graduated May 2007; GPA 3.657

WORK EXPERIENCE:

August 2011-Present Fox Greenberg Public Relations, Los Angeles, CA

Intern

• Conduct research for clients and products

• Design and develop items for brand recognition

• Assist in organizing press on events

Summers 2010-2011 Wigmore Insurance Agency, Costa Mesa, CA

Office Assistant

• Assisted in organization and filing

• Developed client accounts using Microsoft Office

• Responsible for maintaining a stable office environment

October 2009-May 2011 Sullivan’s Steakhouse, Tucson, Arizona

Hostess

• Organized seating in restaurant, scheduled reservations

• Demonstrated excellent customer service

• Responsible for training new hostesses

August 2010-March 2011 Marriott Hotel, Tucson, Arizona

Intern-Sales and Marketing Department

• Set up and scheduled sales meetings for sales managers

• Involved in the development of sales blitz

• Assisted in organization and filing

Summers 2006-2009 Bisch Training, Scottsdale, Arizona

Assistant Horse Trainer, Horseback Riding Instructor

• Taught riding lessons to children and adults throughout summer riding sessions

• Designed lesson plans to encourage the development of various riding skills

ACTIVITIES:

• Member, Kappa Kappa Gamma Sorority - August 2007-May 2011

• Volunteer, The Giving Tree - 2007-2009

• Participant, Race for the Cure - April 2009

REFERENCES:

• Dede Bisch (former employer)- Mobile: 480-***-****

• Victor Piscitello (professor)- Mobile: 520-***-****

SKILLS: Proficient in Microsoft Word, Excel, PowerPoint, Cision, and MAC

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