Jennifer R. Sweet

**** ***** ***** ~ DeKalb, Illinois 60115

847-***-**** zl4lg8@r.postjobfree.com

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PROFILE

- Excellent qualifications in leadership, customer relationship management and service.

- Quick study with a strong work ethic and outstanding time management skills.

- Committed team player who is patient, flexible, and hard working.

- Technically proficient in Microsoft Word, Excel, Outlook, and Powerpoint.

- Highly self motivated and goal-orientated professional with strong problem solving skills and desire to learn.

EDUCATION

-Northern Illinois University, DeKalb, Illinois

Bachelor of Arts in Psychology

EXPERIENCE

*Manager

Tapalaluna, DeKalb, IL.

- Communicate with customers, sales reps, and suppliers

- Recruit, hire, and oversee training for staff

- Created training manuals for employees and led team meetings

- Perform administrative activities such as scheduling, budgeting, and payroll

- Record paperwork of sales and monitor inventory

*Sales Manager & Administrative Assistant

A-One Customs & Collisions, Inc., Villa Park, IL.

-Arranged and scheduled appointments

-Gathered and organized research and managed projects

-Distributed information through the use of telephones, mail, and e-mail

-Communicated with customers, insurance companies, and various competitors

-Developed spreadsheets, invoices, deposited money, and paid office bills

*Director of Business Development & Assistant Accounting Manager

Last Atlantis Capital Management, St. Charles, IL.

- Build, manage, and maintain all new and existing accounts with clients

- Compile and send monthly share class performance updates

- Calculate investors monthly gains/drawdowns

- Update internet databases on a monthly basis

- Assist with office manager and accounting duties

*Promotional Sales Manager

OnTheRocksInc., Chicago, IL.

- Promotes products for several companies

- Notifies consumers of product expectations

*Office Assistant & Rehab Technician

Illinois Bone & Joint Institute, Gurnee, IL.

- Assisted physical therapy patients with various exercises

- Managed patient and insurance files on a daily basis

- Maintain calendars as required; arrange meetings, set appointments, etc.

- Answer and direct phone calls

- Update patient’s file folders with appropriate information needed by doctor

VOLUNTEER EXPERIENCE

*Domestic Violence Counselor and Advocate

Safe Passage Domestic Violence Shelter: DeKalb, IL. (Internship)

*Public Relations Officer of Grant South Residence Hall

Grant South Residence Hall: Northern Illinois University, DeKalb, IL.

- Managed and attended daily meetings for Grant South Residence Hall

- Responsible for all programs and events in Grant South

- Created marketing strategies for Hall Council

*Head Volunteer of Students of Service

Warren Township High School: Gurnee, IL.

- Managed multiple charity drives

- Attended weekly meetings in preparation for future volunteer work

- Contacted shelters to set up volunteer time for charity drives

OTHER EXPERIENCE

-Familiar with Quickbooks Enterprise Solutions and Goldmine.

-Knowledge of HIPAA and insurance companies involving claims involving WorkComp, MediCare, HMO, PPO, and POS.

-Bassett trained and certified for 5 years.

-DCFS trained and certified to be a Mandated Reporter.

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