Customer Service Manager

Varick L. Bevel

*** ******** ** 843-***-****(home)

Hartsville SC 29550 ***********@*****.***

OBJECTIVE:

To secure and maintain a challenging position with a reputable company that will utilize my skills and experience.

EDUCATION/TRAINING:

Bryant and Stratton College Jan 04-May 06

• Associate of Applied Science (Business, Sales, Marketing,

• US Navy Class A school (Procurement /Logistics Specialist)

• CDL Class A ( Commercial Driving License)

• ISO 9001/ AS 400

• SAP/Oracle

• Fed-X/UPS (shipping /labeling systems)

• Micro Soft Office Suite

(Excel, Power point, Word, Outlook, Windows, Access, Spread sheet)

EXPERIENCE:

Harrells Fert. May 11- Present

Charlotte, NC

Warehouse Asst. Manager

• Responsible for the Shipping of hazardous fertilizer to end customer

• Processing pick tickets and spot checks

• Processing FED EX shipment to allow on time pick up

• Loading/Unloading of company and commercial trucks

• Warehouse maintenance / safety

• Forklift certified/cherry picker

• Inspect all in-coming/out going shipments for quality and compliance

• Dispatch company trucks with route info

• Driver Safety Training and Regulation

• Generate mileage, revenue reports

Edwards Plumbing Co. Sep 07-Apr 11

Hartsville, SC

Plumbers asst.

• Responsible for asst. Lead Plumber with duties

• Maintain receipts and customer logs/records

• Rate quotes of job estimates

• Purchasing of supplies for the company job duties

• Payroll for employees

• Supervise 2-3 employees

• Provide customer service with outstanding service

• Handle Customer accounts and pay options

UPS SCS Sept 03-Aug 07

Atlanta, GA

Shipping/Receiving/Office clerk

• Responsible for the daily shipping/receiving of freight of all kinds including hazmat (OSHA /DOT reg.)

• Responsible for the inventory control of dock

• Provide Customer Service/Support for inquiries about shipment domestic and foreign

• Schedule pick up and delivery to ensure proper response time to customer

• General office procedures ranging from generating and distributing reports, maintaining files and records

• Assist with dispatching company drivers via phone and radio

• Assist with customer quotes and vender negotiation

• Prepares, process and distributes shipping documents

• Data entry

• Responsible for company trucks being loaded/unloaded safely and efficiently

• Forklift certified, Hand Held Scanners

• United States Navy Feb 94-Aug 03

San Diego, CA

Procurement/Material Specialist

• Process/Monitors orders being pulled/picked for shipments/staged

• Supervise/train military personnel in the warehousing/supply support role

• Responsible for the command purchasing (complex military equipment& parts, electronic/surface parts, computers, tools, aircraft parts, surface ships parts, uniforms and services)

• Inventory control of Military Aviation Warehouse supply levels (process/perform cycle counts/spot checks)

• Extensive customer service training

• Operate computer systems that provide logistic support ,purchase orders, inventory, data entry and shipments

• Vendor Contract Negotiations ( Freight Movement, Supplier availability of parts and services

• Establishes and maintains stock records and other documents such as inventory, material control, accounting, and supply reports

• Book customer shipments by Rail, Ocean, Air or Carrier

• Reviews and verifies quantities received against bills of lading, contracts, purchase request, and shipping documents

• Direct unloads/loads and stores incoming supplies and equipment using material handling equipment

• Supplier contact through supplier visits, supplier demonstration

• Process claims against damage shipments

• Responsible for warehouse safety/cleanliness

• Forklift, Hand held scanners

SKILLS:

• Warehouse Manager/ Supply Manage/Shipping/ Receiving Clerk /Inventory

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