COBOL, JCL,
Resume:
John Steinhoff
Plano, Tx
************@*******.***
http://www.linkedin.com/in/johnsteinhoff
Qualifications Summary
Innovative, results oriented Technical Operations Management professional with expertise delivering technical guidance and methodologies to Global Business Clients ensuring achievement of short and long-term goals. Successful change agent in dynamic turn around and transitional situations. Record of developing technical processes and procedures that improve bottom line performance and attain highest level of customer satisfaction. Known for strategic thinking, partnering with operating units, and generating alignment. Exceptional ability to created vision and transform it into achievable, executable plans. Quick learner in new business environments. Keen eye for process improvement and cost management as well as problem solving. Visible IT leader. Comfortable functioning at all levels of the organization.
Functional Skills:
Project & Program Management - Continuous Process Improvements - Systems Design & Integration
Resource Planning & Scheduling - Customer Service & Support - Vendor & Outsourcing Liaison
Cost, Budget & Internal Controls - System Analysis & Capacity Planning - Technical Reporting
Technical Skills:
Languages: COBOL, SQL, Java (classroom training)
Data Structures: IMS, DB2, Oracle, SQL Server
MS Products: Office, Word, Excel, PowerPoint, Project, Visio
Other: Experience mainframe software products – ACR, Gentran, FileAid, Changeman
Career Expertise & Selected Achievements
Supported redesign of Claims Batch Process System in EDI to be HIPAA Compliant. Created system that can run multiple times during the day. Increased number of deliveries from once per day to five times a day.
Designed standard file format for system to process. The maximum claims processed in one day were almost 500,000 claims per day. Increased capacity from a maximum 70,000 claims per day to an average 260,000 claims per day. Allow the company to be HIPAA compliant.
Created claim images for customer support to view incoming claim data. Designed program that would take professional claims and create output to be sent to image processing. The input was the standard format and created an output used by the image team to have claim viewed buy customer support online. Increased productivity for customer support when handling calls from customers. Allowed users to view the original input data.
Added automated balancing support. Implemented ACR software. To take counts of input and output to ensure they were in balance, if they were in balance continue processing, if they were out of balance generate an email notification for action to be taken. Reduced lose claims in the system. Increased audit support.
John Steinhoff
Resume, Page Two
Professional Experience
Wellpoint
Advisor Developer, 2007 – 2011
Responsible for meeting the delivery production claims to backend system. The technology used was on mainframe based using COBOL, JCL, IMS, DB2, VSAM files.
Coordinated ten assignments weekly with ten offshore resources located in India; managed delivery of code; ensured meeting business requirements for quality and deadlines.
Managed work with onshore resources and offshore resources to achieve business results including small change requests and resolving production issues.
Created multiple deliveries times from 1 to 5 times a day to increase system performance
Sr. Programmer Analyst, 2002 – 2007
Promoted into Senior Programmer role to manage day to day operations of production system. Technology used was on mainframe based using COBOL, JCL, IMS, DB2, VSAM files.
Managed Assignments with staff resources insuring quality, timeliness and meeting business objectives.
Communicated timely project status to business users insuring customer satisfaction.
Created common record format used throughout enterprise resulting in increased productivity, consistency, and reduced errors.
Created automated balancing to support auditing of the system
Ensured meeting all Service Level Agreements resulting in contract compliance.
Programmer Analyst, 1998 – 2002
Worked on request from the business, develop code, test changes, implement code, and monitor production jobs. Provided on call support to fix production issues in a timely manner. The technology used was on mainframe based using COBOL, JCL, IMS, DB2, VSAM files.
Designed and developed new programs to improve our electronic submission rate.
Gained extensive knowledge of ANSI transactions specific to healthcare, resulting in accelerating productivity and quality.
Translated business requirements into executable code including implementing all phases of testing and production insuring quality and timeliness.
Gained knowledge of transmissions including FTP, NDM, SPC Mailboxes.
WMC Motgage Corp.
Programmer Analyst – Part Time
Part-time Position while working full-time at WellPoint focused on learning new platform.
Assisted in creating new tool for release management with the goal of moving components through test environments before moving to production. Developing in ASP.NET.
Education
BSBA, Information Systems, California State University, Northridge, CA
Currently Enrolled at My Computer Career to get the following certs
A+, MCTS, MTA, MCITP, Network+, CCENT, CCNA
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