Customer Service Sales
Resume:
Fatmata Brewah 214-***-**** *********@*****.***
To Whom It May Concern:
I would like to learn about the job opportunities at your company. Could you possibly spare me a few minutes one day this week to explore opportunities with your company?
From my work experience, below are some skills.
• Well spoken with a neat appearance.
• Pleasant disposition, sense of humor, work well with others.
• Excellent memory for names, face, and details.
• Hard-working, dependable, honest, take initiative, always on time.
• Computer skills; MS Word, Excel, Power Point, Outlook, Groove,
Access, Publisher, Outlook, Internet (Advanced).
• Proficient math skills; Accounting and Finance
• Strong communication, book keeping, organization skills.
• Excellent phone etiquette and fast learner.
• Multi-tasking, positive attitude, analytical, detailed orientated.
• Proactive, resourceful, adaptable, enthusiastic, flexible, motivated, positive and creative great determination.
• Type 50WPM.
Look forward to hearing from you.
Sincerely,
Fatmata Brewah
Fatmata Brewah
*********@*****.***
OBJECTIVE
TO GAIN AN ENTRY-LEVEL POSITION USING THE SKILLS I HAVE OBTAINED THROUGH MY EDUCATION AND TRAINING AND TO HELP BETTER THIS COMPANY TO THE HIGHEST OF MY ABILITIES.
SKILLS
STRONG CUSTOMER SERVICE SKILLS, STRONG COMMUNICATION SKILLS, SALES, RETAIL, ACCOUNTING, BUSINESS MGT, COMPUTER/INTERNET, MARKETING, NETWORKING, AND BCIS.
EXPERIENCE
SUMMIT MERCHANT SOLUTIONS; DALLAS, TX
MERCHANT SALES CONSULTANT: JAN 2011-FEB 2012
HELP GENERATE NEW AREAS OF REVENUE FOR SMALL BUSINESS OWNERS, BY SELLING CREDIT CARD MACHINES. ITEMS SOLD INCLUDE; PIN-PADS, CHECK SCANNERS, GIFT CARDS FOR MERCHANTS’ CUSTOMERS, E-COMMERCE, CREDIT/DEBIT WIRELESS MACHINES, AND BETTER HELP THE PROCESS PAYMENT FOR THE MERCHANT AND CONSUMER.
THE ROOM STORE; GRAND PRAIRIE, TX
CLERICAL: JULY 2010-DEC 2010
DUTIES: PROCESS CREDIT APPLICATIONS, ANALYZE CREDIT REPORT, FILING ALL CUSTOMER CREDIT APPLICATIONS, SETTING EACH FILE READY TO FAX TO CORPORATE OFFICE IF NECESSARY OR PUT IN FILING CABINET. ASSIST CUSTOMERS INQUIRING ABOUT STORE FURNITURE. INBOUND AND OUTBOUND CALLS; CONSIST OF ANSWERING ALL INCOMING PHONES CALLS, AND MAKING CURTSY CALLS FOR NEAR BY DUE DATES AND FOLLOWING UP ON LATE ACCOUNTS INCLUDING LAY AWAYS, SETTING UP PAYMENT ARRANGEMENTS AND PROMISE TO PAY DATES. AT THE END OF THE DAY, ALL PAPER WORK ARE FILED AND FAXED FOR STORE CLOSING. ALL DELIVERIES DATES ARE ASSIGNED AND CONFIRMED, BATCHING IS PROCESSED EACH NIGHT, AND STORE IS READY TO CLOSE.
LONESTAR TITLE LOANS; DALLAS, TX
CSR: FEB 2010- AUG 2010
DUTIES: AS A CSR, I PROCESSED NEW AND OLD LOANS RAN ALL INFORMATION ON VEHICLE, INFORMED THE CUSTOMER WHAT HE/SHE IS ELIGIBLE TO LOAN AND BRIEFLY READ OVER CONTRACT WITH CUSTOMER, INBOUND AND OUTBOUND CALLS CONSIST OF ANSWERING ALL INCOMING PHONES CALLS, AND MAKING CURTSY CALLS FOR UPCOMING DUE DATES AND FOLLOWING UP ON LATE ACCOUNTS, SETTING UP PAYMENT ARRANGEMENTS AND PROMISE TO PAY DATES. MADE SURE ALL LIENS AND CONFIRMED AND READY TO BE MAILED TO CORPORATE OFFICE, AND MAINTAIN TRAFFIC IN AND OUT THE OFFICE. IN ADDITION TRANSPORT DEPOSIT TO BANK EACH NIGHT AND MAINTAINED STORE APPEARANCE AND ASSISTING MANAGER.
PAM'S REALTY, DALLAS, TX
ADMINISTRATIVE ASSISTANT: DEC 2008-JAN. 2010
ANSWER PHONE CALLS, FILE DOCUMENTS, RUN CREDIT APPLICATIONS, SET UP APPOINTMENTS, GO OVER CREDIT REPORTS FOR MANAGER, AND ANSWER CUSTOMER QUESTIONS FACE TO FACE.
DALLAS EDGE MARKETING, ARLINGTON, TX
ACCOUNT MGR/SALES/MARKETING: DEC 2007-JAN 2010
DUTIES: INVENTORY; ACCOUNTABLE FOR AMOUNT OF VACATION PACKAGES BEING ORDERED BY COMPANY AND BEING SOLD BY I AND OTHER EMPLOYEES EACH DAY. SUPERVISED THREE NEW HIRES AND ALL PAYMENT PURCHASES, MAKING SURE THE AMOUNT OF VACATION PACKAGES SOLD MATCH THE AMOUNT OF SALES REVENUE MADE FOR EACH DAY.
EDUCATION
DIPLOMA: DUNCANVILLE HIGH SCHOOL, DUNCANVILLE, TX
06/06/2008
COLLEGE: MOUNTAIN VIEW COLLEGE, DALLAS, TX
08/2007-06/2008
MAJOR: ACCOUNTING, MINOR IN INTERNATIONAL BUSINESS
GRADUATE DATE: 06/2014
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