VERONICA G. SIMPSON
Columbus, Ohio 43219
Home 614-***-**** Cell 614-***-****
E-mail: ********@***.***
US Citizen
____________________________________________________________________________
OBJECTIVE
I am a hard-working and conscientious Program Support Assistant, with a broad range of experience and a solid background in maintaining the smooth flow of work in a busy office. I have a combination of strong administrative abilities and excellent oral, written and electronic communication skills. I am a Team player with outstanding work ethics. I am computer proficient in Word, Excel, PowerPoint, Outlook and EDMS. I am eager to take on new challenges and learn new skills.
EXPERIENCE:
10/2006 - 09/2007 Program Support Assistant - 8 Dept. Of Veterans Affairs
Supervisor: Priscilla Lee 202-***-**** Washington, DC
Assigned to the Acquisitions Operations Dept., (OA&MM) as a Program Support Assistant. Answering phones and greeting office visitors, as requested. Personally providing answers to routine inquires relating to the Office’s programs. Composes and types summaries of notes for the file.
Proposed a wide variety of correspondence in final form and determines type of action involved, proper format, punctuation, spelling, grammatical construction; and clarity of thought.
Compiled data input in Electronic Enhanced Time and Attendance system. I was responsible for electronic preparation of staff time cards and maintaining timekeeping records.
Performs IFCAP control duties which require electronic ordering and fund control maintenance.
Recommended and generated purchases for the Acquisition office in the Central Office and Hines, Illinois, with a Warrant up to 50K.
04/2005 - 10/14/06 Program Support Assistant - 7/8 Dept of Veterans Affairs
Supervisor: John Gardner 202-***-**** Washington, DC
Assigned to the Office of Cyber and Information and Information Security (OCIS) as a Program Support Assistant. Providing direct management and administrative support to the Director and IT Specialists of the Critical Infrastructure Protection Services.
VERONICA G. SIMPSON
Performed special projects, researching materials to create reports, service requests for training, travel and supplies.
Processing Timekeeping for three separate departments, set up personnel files on each individual employee for progress reports along with setting up and processing each employees training forms.
Ordering and setting up conference rooms and scheduling meetings
Conducting research for projects and reports, developing and setting up tracking systems for data.
Imputing EDMS projects and dissemination of high priority controlled material that requires action.
Reconciled bank statements for four major credit card accounts.
Making purchases for four different offices within the VA Scope that included Florida, Illinois, West Virginia and the Central Office, with a Warrant up 50K.
Compose/sign correspondence addressed to all levels of government and industry.
Knowledge of information technology theories, principles and practices sufficient to assist in the development of information and security policies, guidelines, and standards.
Ability to provide advice and guidance on a wide range and variety of IT security related issues.
Ability to interpret VA security policy standards and guidelines and to recommend resolution of simple or complex issues affecting security.
02/2003 - 04/2005 Program Support Assistant 6 - Dept. of Veterans Affair
Supervisor: Priscilla Lee 202-***-**** Washington, DC
I was assigned to Acquisition Operations Services (AOS) Office as the front desk Program Support assistant. I provided clerical and accounting assistance to AOS contracting officers.
Greet and direct visitors to appropriate personnel; schedule conference rooms, answers a multi-line phone system.
Demonstrated extensive interface with all levels of internal personnel.
VERONICA G. SIMPSON
Addressing customer concerns and resolving problems to ensure customer satisfaction.
Maintain account receivable and payables; created and monitors Small Business Association (SBA) 129 log and contractor’s capability statements for service disabled veterans data base.
Process correspondence using the EDMS; proofread and edits outgoing documents for grammatical errors and proper regulation formatting. Also, serve as backup for the Secretary of the Department.
Processing Timekeeping, Travel and Weekly Management Reports.
Organizing and ordering supplies. Maintaining inventory of supplies.
EDUCATION
2004 - March 2007 graduated
Associates Degree with emphasis on Acquisition Contract Management, Strayer University, Washington, DC 20005
2007 - Expected graduation 2009
Bachelors Degree in Business Administration, Strayer University, Washington, DC 20005
2003 Simplified Acquisitions, USDA Graduate School, Certificate, Washington, DC
2003 Automated Acquisition Management System
2006 Document Correspondence Management System Fundamentals
2006 Time Management, USDA Graduate School, Certificate, Washington, DC
1973
OIC Technical School, Secretarial Certificate Program, Washington, DC 20009
Typing 60 WPM