server worker

**** * ******** ******* **** S, Apt. #****, Phoenix, AZ, 85032 602-***-**** **********@*****.***

Magdalena Yordanova

Highlights or Qualifications

•Multi-tacking person with international and local work experience

•Effective leadership, communication, interpersonal and problem-solving skills

•Ability to work independently and as part of a team in a dynamic environment

•Lawful permanent resident status

Employment history

Merchandising Brand Specialist Target, Phoenix, AZ 11/16/2009- present

• Provide fast, friendly and efficient customer service.

•Work as a team captain to execute in-store events and other sales /marketing activities.

• Execute merchandizing and operational functions to Company Standards.

•Perform and assists with price changes, planogram, in-stack operations and fitting room recovery.

•Shows initiative to work independently to meet presentation and recovery expectations.

•Lead promotional events and key brand marketing programs.

•Responsible for greeting and offering assistance to customers as needed.

•Respond appropriately to backup calls as needed.

•Achieve retail sales plans by interpersonal selling skills.

•Communicate and execute merchandising programs.

Stock Associate Old Navy, Phoenix, AZ 10/20/2010 – 05/01/2011

•Maintaining orderly stockroom.

•Processing customer shipments and damages.

•Assisting store staff in daily store operations.

•Restocking clothing and store supplies.

•Responsible for general store maintenance.

•Assisting customers when sales staff needed.

•Assisting in all stockroom duties.

Restaurant Manager Nikolay Yordanov Sole Proprietor,Banya, Bulgaria 05/1995- 05/1998

•Responsible for managing all restaurant and kitchen operations.

•Supervise, direct and coach kitchen employees working during the shifts. Sets and maintains pace of the kitchen.

•Depending on the needs of the business and/or department may complete other duties as assigned to advance a particular project or resolve a business issue.

•Oversees cleaning and maintenance of equipment and facilities and ensures that all health and safety regulations are adhered to.

•Ensures fast and efficient resolution of service complaints and ensures food quality.

•Maintains excellent customer service.

Production Manager Nikolay Yordanov Sole Proprietor, Banya, Bulgaria 05/024/1995 – 09/01/2009

•Manufacturing, selling and delivering ice-cream and pastries business to business.

•Provide sales, technical, customer support and marketing. Own and participate in the business planning process to identify sales projections.

•Maintain accounting on Excel spreadsheets.

•Identify market potential and establish market introduction strategies for current and new product offerings.

• Work with internal departments to meet overall product delivery needs for customers (capacity, availability, quality).

Education

Hristo Smirnenski High School,Hissar, Bulgaria

5 years course of study, graduated in 1982

Angel Kanchev University of Technology, Russe, Bulgaria

5 years course of study, graduated in 1987.

Degree: Masters of Engineering

Relevant Courses:

•Bakery and Pastry Production Certificate

•Restaurant Management Certificate

•Ice Cream production License

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