SAXTON MICHELLE SAXTON
Riverdale, UT 84405
***********@*****.***
Employment History:
Lee Partners, LLC
Ogden, UT 84401
Supervisor: Andy Lee
Duration: 12/2002 to 04/2008
Position: On-site multifamily property manager/leasing agent
Duties:
Oversaw the daily operation of property, rent collections, accounting, leasing/contract apartments, file documents, retaining existing residents, achieving maximum occupancy. Processed applications, interviewed applicants, and evaluated suitability for property rental; ascertained qualifications for various government-housing programs. Checked references, verified income, performed criminal background checks, coordinated move-in unit inspections with residents and ensured residents received housing handbook, house rules, as well as outlining rules and regulations of property.
Organized, supervised, and moderated various outside maintenance vendors, i.e. pest control, trash, snow removal, and lawn care, Coordinated residents and maintenance staff work orders. Monitored invoices, tracked utility cost and evaluating expenses, Reported maintenance and property petty cash expenditures and performed cost control budgeting. Reported monthly property operations, maintained rent ledgers, deposits, and delinquent accounts in accordance with company directives. Created reports on vacancies and evictions, calculated rent increases, and terminations of lease. Conducted property inspection.
Supervised property employees and residents ensuring company's policies/procedures ware implemented and followed.
Achievements:
Reduced operating cost 10% by effectively negotiating with two major service providers to win favorable contracts.
Improved occupancy rate from 80% to 97% by improving property appearance with additional landscaping
Ceritcation/Training:
Utah Good Landlord.
Equal Opportunity
Utah Fair Housing Laws.
Conflict Resolution Procedures.
Advanced Experience:
Various Housing Subsidy Programs (i.e. Section 8, Tax-credit Vouchers, etc.)
Office procedures, Computer Proficient, MS office, Yardi, Voyager. Etc.
Financial management: maintain accurate residents and property files, billing, invoices, mail, accounting, cost control, and budgeting,
Skills
Superior Customer service, written and oral communication. Leadership skills, ability to prioritize. Team committed. Highly motivated self-starter, strong work ethic. Organized, attention to detail, committed to confidentiality.