Housekeeping
Resume:
Portia Hanton
zjzdup@r.postjobfree.com
Philadelphia PA, 19132
Home: 215-***-****
Cell: 215-***-****
OBJECTIVE
My goal is to become an asset to your company while utilizing the skills listed below and acquiring new ones through valued training.
EDUCATION
Charleston Job Corps Center 07/2008 – 06/2009
Hotel Lodging Program Charleston, WV
Charleston Job Corps Center 09/2008 – 10/2008
General Equivalency Diploma Charleston, WV
WORK EXPERIENCE
Charleston Job Corps Center 01/2008 – 03/2009
Work Base Learning Internship Program Charleston, WV
• Monitored the switch board
• Answered multiple telephones calls and took messages
Sleep Inn, Work Base Learning Internship 03/2009 – 04/2009
Housekeeping/ Laundry Charleston, WV
• Disinfected bathrooms, shelves, countertops, and base boards
• Sweep, mop and vacuumed floors
• Restocked utility carts and linens for wash
• Pre-soak all types of linens
• Folded clean laundry for proper storage
Front Desk/Guest Services
• Greet, register, and assign rooms to guest of hotel
• Verify customers credit, and establish how the customer will pay for the accommodation
• Keep records of room availability and guests accounts, using computers
• Compute bills, collect payments, and make changes for guests
• Issue room keys
Macy’s 10/2009 – 1/2010
Sales Associate Philadelphia, PA
• Walk sales floor
• Cashier
• Clean fitting rooms
• Clean sales floor
• Open and close sales floor
• Hold floor keys
SKILLS AND ABLITIES
• Follow safety procedures and proper directions
• Operate front office machines and perform front office operations
• Post transaction record and handle guest concerns
• Provide quality customer service
• Operate calculator, switchboard, copiers, fax machine, and printers
ACHIEVEMENTS AND CERTIFICATIONS
• Managing front office
• Hospitality today
• Food and beverages services
• Facility maintenance and design
REFERENCES
Ms. Rosalyn Scotland
Career Transition Services Specialist
1528 Walnut Street
Suite 1502
Philadelphia, PA 19132
Mr. Andre Nazaro
Hotel Lodging Instructor
Charleston Job Corps Center
1000 kennawa Drive
Charleston, WV 25311
Mrs. Marty Miller
Work Base Learning Specialist
Charleston Job Corps Center
1000 Kennawa Drive
Charleston, WV 25311
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