Christopher J. Richardson
Nashville, TN 37211
*****@******.****.***
Education
Middle Tennessee State University
Degree sought: MS Education May 2013
Middle Tennessee State University-Murfreesboro, TN
Political Science Major August 2010
Criminal Justice and Psychology minors
Work Experience
Caremark, Nashville, TN
Customer service rep/mail clerk ,Apr 2008-June 2009
• Data entry
• Update customers information
• Assist customers with retrieving medical prescriptions
YMCA Fun Company, Nashville, TN
Site Assistant, June 2009- May 2010
• Actively lead and engage a group of 15 to 20 children in activities outlined by the Site Youth Leader either inside or outside program areas and during transition times
• Assist in planning and implementing a quality curriculum that meets YMCA guidelines.
MTSU Math department, Murfreesboro, TN
Student Worker/Professor Assistant, Aug 2006-May 2010
• Helped with grading and research
• Made copies, faxes and answered phones
Asurion, Nashville, TN
Technical Support Representative, June 2010-Feb 2011
• Verizon Wireless insurance claims support
• Assist customers with filing claims
• Technical support and troubleshooting device issues
• Billing support
Xerox Corportaion. Nashville, TN April 2011-Present
Customer Service Rep/Team Lead
• Provided support to customers and team members to handle issue resoution.
• Handled sales for new and existing customers
Leadership Experience
Government Association, Middle Tennessee State University
Liberal Arts Senator Fall 2008
Alpha Kappa Psi Professional Business Fraternity, Middle Tennessee State University
Community Service chair Fall 2008
Rituals committee Spring 2009
Scholars Academy, Middle Tennessee State University
Fall 2006-May 2010
Skills
• Certified in First Aid and CPR
• Microsoft Word, Excel and PowerPoint
• Great organizational skills
• Team leader experience
• Great multi tasking skills