Customer Service High School
Resume:
AYSHIDA MEGGINSON
RIVERDALE, GEORGIA 30274
********@*****.***
OBJECTIVE
To be part of a company that will provide and support positive individual growth and versatility in order to accomplish and maintain its own viability.
EDUCATION
Florida A&M University June 1997 – May 2000
Spanish Major, Tallahassee, FL
GPA 3.0/4.0
Columbus Alternative High School September 1993 – June 1997
High School Diploma, Columbus, Ohio
GPA 3.4/4.0
EXPERIENCE
Data Entry Recorder October 2009 – July 2011
Lexur Appraisal, Columbus, OH
Update residential and commercial housing information for the Franklin County Auditor via in house SMDA system. Sketch new additions and changes to residential parcels. Calculate exterior feature points to determine home values. Update and verify the validity of homes in Franklin County. Enter and verify values for homes and manufactured homes. Train new hire employees.
Office Manager March 2008 – October 2009
Bello Giardino Landscaping, Columbus, OH
Create and set up an easy filing system for all file types (employees, vendors and customers). Create and maintain employee files and benefits. Setup employees, vendors and customers in QuickBooks. Create work orders. Prepare estimates and contracts. Order office supplies. Weekly cash position. Enter and process employee payroll in QuickBooks. Process all quarterly payroll taxes in QuickBooks; correspond with accountant. Monthly AP, AR, bank and credit card reconciliations. Monthly invoicing to customers. Prepare bank deposits. Create and distribute advertising materials for current and prospect client base. Schedule appointments for estimates. Make travel arrangements. Provide general information of services via telephone and email. Maintain company website. Schedule interviews.
Intake Coordinator October 2007 – March 2008
American Health Holding, Worthington, OH
Receive inbound calls for Pre-Certification for required medical procedures. Make necessary outbound calls to providers and/or facilities to obtain necessary information to complete the Pre-Certification process.
Flight Attendant November 2004 – October 2007
Chautauqua Airlines, Indianapolis, IN
Ensure passenger safety and comfort while adhering to company and Federal Aviation Regulations. Solve all customer related issues and/or concerns. Provide customer service to all passengers, ground crew and flight crew.
SKILLS
Adobe
QuickBooks Pro
Microsoft Office
PowerPoint
Lotus Notes
10,000 KPH
65 WPM
Medical Terminology
ICD-9 & CPT Coding
Fluent in Spanish
Call Center
REFERENCES
Available Upon Request
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