CNA RESUME
Resume:
Benjamin O. Brown
Atlanta, GA 30309-1491
**********@*******.***
Job Objective
To obtain a challenging, growth-oriented position as a Certified Nursing Assistant, in which my skills, abilities, and a commitment to excellence will be utilized toward continued growth and advancement.
Education
FAKS Allied Health Education Center
College Park, GA
Certified Nursing Assistant, March 2009
South Georgia College
Douglas, GA
A.S., Business Administration, Incomplete
Work Experience
February 2005-Present
Ista-North America
Alpharetta, GA
Implementation Coordinator
I’m responsible for various phases of new client implementation, including: contacting utility companies regarding name and address changes on client accounts, set-up of new accounts, collecting and entering historical data for future analysis, creating templates to be utilized by the data entry department, and other related customer service and data entry duties as assigned.
March 2004-February 2005
Spherion/UPS Supply Chain Solutions
Alpharetta, GA
Senior Data-Entry Clerk
I was responsible for entering complete and accurate data from freight bills to company database in a production-oriented environment with special attention to monetary fields. Duties also involve other tasks as assigned relating to capturing or verifying data and new hire training.
May 2002-March 2004
Transportation Solutions Inc
Stockbridge, GA
Training Specialist
I was responsible for providing comprehensive training and follow-up support to the data entry processors, monitoring trainee's progress and reporting it to operations supervisor, aiding the training manager in developing new training strategies, and making sure all the data entry processors were up-to-date on the most recent customer guideline and system changes.
April 2002-September 2002
Linens-N-Things
Lithonia, GA
Sales Associate
I was responsible for providing customers with excellent customer service, which consisted of: answering questions concerning products and services, aiding them in decision-making concerning various products, up-selling, and totaling their purchases.
December 1998-February 2002
Aden’s
Douglas, GA
Assistant Manager
I was responsible for providing customers with excellent customer service, totaling their purchases, and carrying out my assigned shift duties. Duties also consisted of making weekly schedules, preparing daily reconciliation reports, handling daily banking transactions, entering invoices and other data into the computer, ordering store merchandise and supplies, and checking in vendors to account for merchandise received.
Relevant Skills
Exemplary customer service skills
Strong interpersonal, supervisory, and leadership skills
Capable of handling and prioritizing multiple tasks
Excellent verbal and written communication skills
Competent, organized, self-motivated, and dependable
Strong analytical and problem solving skills
Friendly, professional, and courteous disposition
Ambitious
Trustworthy
Enthusiastic
Punctual
References
Business and personal references are available upon request.
Contact this candidate