Administrative Assistant Customer Service
Resume:
IRENE MACHUCA
PASADENA, TX 77504-1125
*.*.****@*******.***
Career Objectives
To obtain a position in a firm as a bilingual administrative assistant, receptionist, data entry-clerk, or office clerk where I can utilize my customer service and office capabilities.
Summary of Qualifications
Ability to communicate well with people. Bilingual in Spanish/English, (read, write, translate).
Work History
July 09, 2012 – Further notice - Coach America – Houston, Texas
Accounts Billing Clerk & Charter Sales
Assisted the Accounting department with their billing of clients, worked with Software Distinctive doing data entry and reviewing accounts. Also assisted the sales department in Spanish and English with Client sales calls. Reserving charter buses for companies and personal use.
Jun 24, 2011 - Dec 27, 2011 Cardinal Mechanical dba James Construction Comp. - Pasadena, Texas
Administrative Assistant
Assisted the office Manager with Administrative office/ clerical work.
Various duties: including entering of timesheets, equipment billing information sheets, general office receptionist duties.
Dec 27, 2010 - Jun 17, 2011 Hallmark Industrial Supply, Inc. - Houston, Texas
Bilingual Administrative Assistant
Provided high level Administrative duties assisting vice president, project coordinators, project engineers with statistical reports, handling information requests and performing clerical duties.
Worked with Accounts receivables, coding of invoices using QuickBooks, and various office duties, entering of employees hours and time clock hours.
Responsible for office management and operation of daily office functions, processing incoming and outgoing mail, handling routine vendor calls, and excellent customer service bilingual assistance.
Oct 24, 2010 - Dec 23, 2010 City of Pasadena - Texas
Receptionist/City of Pasadena
Receptionist and clerical office assistant to administrative assistant. Handled Administrative support for various convention center events in the Houston and Pasadena area.
Filing, answering telephones, translating, scanning, and general office duties.
Sep 27, 2010 - Oct 22, 2010 Dasco - Texas
Administrative Assistant
Assisted in the Administration of commercial property management duties, including functions:
Setting up and maintenance of office files, processing incoming and outgoing mail, accounts payables, coding of invoices. Utilizing QuickBooks handled routing vendor calls and assisted the distribution manager with all office functions.
Jun 06, 2010 - Aug 20, 2010 Burnett Staffing/Jacinto port - Houston, Texas
Data Entry/Traffic Control Clerk
Assisted Traffic Control Department with Data Entry of Bills of Lading forms into computer system that had information about Departures of Ship Vessels and general important information. Assisted supervisors with any correspondence, filing, or phone that needed to be done.
Feb 07, 2010 - Apr 09, 2010 Burnett Staffing//EXXON-Mobile - Houston, Texas
Document Control
Assisted Legal Department with filing, organizing, and maintaining legal files, scanning, and general office duties. Answered phones and directed calls to the appropriate extension. Assisted with special projects or any other things that I could help them with.
Aug 15, 2008 - Jul 24, 2009 Burnett Staffing/Wholesale Electric - Houston, Texas
Bilingual Administrative Assistant
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, data entry and scheduling meetings. Trained and supervised approx. 10 lower-level clerical staff.
Jan 02, 2008 - May 02, 2009 Burnett Staffing/Cooper Crouse Hinds - Houston, Texas
Clerical
Temporary agency assignment. Worked in a clerical position. Work duties included phone work, customer service, typing, data entry, and account posting, operating office equipment and reception work. Answered phones and directed to the appropriate extension.
Aug 10, 2002 - May 07, 2006 Select Cars - South Houston, Texas
Secretary/Receptionist
Responsible for daily opening/closing office, general office duties, including filing, answering multiple phone lines. Account payables and receivables in reference to customer's payment accounts. Resolved any customer questions in Spanish and English towards their accounts.
Education
San Jacinto College - Deer Park, Texas
Education Level: 1 year college, technical or vocational school
Major: Computer Skills
Graduated: Yes
Shiloh High School - Lithonia, Georgia
Education Level: High School Diploma/GED
Major: General studies
Graduated: Yes
Computer Skills
Typing Speed: 55 Words per Minute
Data Entry Terminal (PDT, Mainframe Terminal, etc)
Email Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
Houston Distinctive
Language Skills
Spanish - Excellent (Read Write Speak)
English - Excellent (Read Write Speak)
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