Customer Service Medical Assistant

**** ********* ***** - ****** ****, IL. ***** – Phone: 708-***-****

Lynn A Knerr

Objective Seeking a challenging position as a Medical Assistant with a progressive medical facility. Talented Medical Assistant with huge experience in performing routine patient screening, additional technical supportive services, medical clergy duties and other duties assigned.

Education Sept 2009- 2010 Everest College Burr Ridge, IL

Clinical Skills

Interviewing patients, taking vitals such as blood pressure, pulse rate, temperature, weight, height, and recording information on patient’s chart.

Prepared treatment rooms for patients examinations

Draped patient with covering and positioned instruments and equipment

Handled instruments and materials to doctor as directed

Cleaned and sterilize instruments

Operate electrocardiogram (EKG) and other equipment to administer routine diagnostic tests or call the medical facility or department to schedule patient for test.

Gave injections or treatments and performed routine laboratory test.

Performed blood draws such as Venipuncture, butterflies or capillaries.

Administrative Skills

Inventory of medical supplies and materials.

Scheduled appointments, received money for bills, maintained x-ray and other medical records, performed secretarial tasks, and complete insurance forms.

Key data into computer to maintained office and patient records.

Maintained billing records, entered financial transactions into book keeping ledgers and computer, and mailed monthly statements to patient.

Job History Oct 2011 Limra Medical Group Lombard, IL

Medical Assistant Extern

Assisted three physicians in ensuring optimal patient care and office function

Consistently praised for efficient handling of administrative duties

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections, finger pricks, and various diagnostic procedures

Ensured the cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment

Oct 2006- February 2008 Culvers Tinley Park, IL

Order Taker

Responsible for taking orders

Responsible for cash handling

Responsible for providing excellent customer service

June 2004- Feb 2009 Chef Claus Country Cooking Mokena, IL

Waitress

Greeted customers and provided great customer service

Responsible for side and prep work

Responsible for cash handling and register operation

April 2009 2011 Giordano’s Orland Park, IL

Hostess/Customer Service

Provided friendly customer service

Responsible for taking orders correctly and answering phones

Responsible for cash handling and ringing up orders on register

References References Available Upon Request.

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