Sales Customer Service

Lisa D. Chandler

**** ******* ***** ********* *****: 804-***-****

Mechanicsville, VA 23111 ****************@*****.***

EDUCATION:

Longwood University, Farmville, VA

Bachelor of Science in Business Administration with a Concentration in Marketing

EXPERIENCE:

NAMI (National Alliance on Mental Illness), Richmond VA

EVENT PLANNER 3/12 - present

Develop, plan, market and execute events, meetings, incentive programs within the industry. Manage budget, logistics, advertising and venders. Coordinate fund raising materials. Solicit donations from various sponsors. Execute team building and creative planning.

Flexicell Inc., Richmond, VA

SALES/TRADESHOW COORDINATOR 8/96 –7/98

Coordinated and managed all company travel, meetings and trade shows. Negotiated contracts, planned logistics and managed in attendance. Responsible for all aspects of advertising including: writing, submitting, printing, photography, for trade journals, brochures, and website. Handled incoming sales calls, prepared quotes for customers. Organized and tracked all data through the Paradox database. Responded to advertising and other leads and initiated new customer contacts through Harris data base, trade shows and other sources

Hamilton Hybar, Inc., Richmond, VA

MARKETING EVENT COORDINATOR 6/86 - 4/96

Responsible for all aspects of event management, including site selection/contract negotiation, proposal planning, transportation arrangements, budget, entertainment, hotel attrition/cancellation negotiations production of meeting materials, registration in database management and on site management. Coordinated the Supplier Advisory Committee's Gala Events at the Tappi Finishing and Converting Conference. Increased contribution and attendance 13%. The Gala Event included planning for 600 attendees and solicited contributions from 30 vendors.

Massey Energy Sales Co., Richmond, VA

TRAFFIC COORDINATOR 12/00 – 4/ 2012

Managed resource groups in posting all rail, truck, barge, and vessel shipments. Ensure that all shipments are entered in the sales system and totals reconcile with resource groups at month end close. Enter sales orders and sale contracts from sales departments into database. Managed and coordinated resource groups, logistics, scheduling, specs, tracking, and inventories. Communicated with customers regarding shipment information, and problem solving. Enter and update freight rates in accordance with contracts and approve freight invoices in sales system for payment. Managed department events.

Smurfit Stone Container Corp. /St. Laurent Packaging Richmond, VA

CUSTOMER SERVICE INSIDE SALES REP 12/98 –12/00

Responsible for processing customer orders from order entry to shipment. Create spec sheets including creation of corrugated designs. Responsible for ordering printing dies, die cuts and outside order purchasing. Create and approve print layouts for production process. Monitor product availability and inventory levels. Maintain knowledge of equipment, production process and planning. Provide customers with quotations on new and existing items

COMPUTER SKILLS: Microsoft Office, Windows 2007, 3.1, Wordperfect 5.2, Word 6.0, Publisher 2.0, Excel 5.0, Quickbooks Pro, Printshop Deluxe, Windows 95. Windows 2000 Professional, Filemaker Pro 2.1, SIS/Citrix, Calendar Creator, Publisher 2.0, Excel 5.0, AS400 and Symix Fully Integrated Business System

MEMBERSHIPS:

TAPPI –(Technical Association of the Pulp and Paper Industry)

Direct Marketing Association of Washington D.C. and Central VA

Richmond Jaycees,

Susan B. Korman Walk for the Cure

Contact this candidate