General Manager

Thomas J. Moody

***.*****@*****.*** or **************@*****.***

**** *. ******* **.

Sierra Vista, AZ 85650

520-***-**** 520-***-**** cell

Objective

A position utilizing my administrative, management and marketing skills in providing superior customer service and sales with a commitment to excellence. Strengths include oral and written communication, self motivation, highly organized, as well as experience in efficiently supervising all facets of the day to day operations of various businesses.

Experience

TDY Cleaning Sierra Vista, AZ

General Manager January 2009 to Present

- Developed a full service cleaning company from inception to it's current state of successfully and profitably completing approximately 400 jobs per month.

- Manage and train employees beginning with two staff members and growing to a current staff of 17.

- Established a cleaning system that results in high customer satisfaction.

- Successfully manage the business with full P&L responsibility.

- Write, design and produce all marketing materials and plans including print materials, vehicle graphics and website content.

Moody Resources Sierra Vista, AZ

Co-Owner May 2007 to January 2009

- Responsible for research, development and promotion of over 30 websites in various industries.

- Plan and manage the sequential development of website projects maintaining high levels of quality.

- Manage and coordinate projects with sub-contractors to complete projects by deadlines.

Current Argus Carlsbad, NM

Reporter March 2007 to March 2008

- Successfully met people and overcame their objections to sharing personal information.

- Developed positive relationships with city leaders including City Manager, Judges, Law Enforcement Officers and County Prosecutors.

- Gathered and verified factual information regarding story through interview, observation and research.

- Wrote stories according to prescribed editorial style and format standards.

Comfybummy, An Internet Based Baby Products Store Phoenix, AZ

Co-Owner November 2005 to May 2007

- Developed successful marketing programs that led to rapid sales growth of 75% in one year.

- Assisted in inventory management.

- Ordered merchandise and prepared requisitions to replenish merchandise on hand.

- Formulated pricing policies on merchandise according to requirements for profitability of store operations.

Arrowhead Carpet and Upholstery Care Phoenix, AZ

Owner July 2003 to July 2006

- Successfully handled all customer service.

- Provided solutions for major builder clients in the areas of cleaning and flood mitigation.

- Supervised and coordinated activities of employees engaged in cleaning residential and commercial carpeting and tile.

- Interviewed, hired and supervised employees, scheduled work hours, resolved conflicts, determined salaries.

- Managed payroll and business finances successfully.

Education

United States Sports Academy Daphne, AL

M.A. Sport Science 1998

Cedarville University Cedarville, OH

B.A. English 1988

References

Available upon request

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