Project Manager Testing

PRIYA RADHAKRISHNAN Email:zimjey@r.postjobfree.com

Phone: 434-***-****

OBJECTIVE

Seeking a career in Software Solutions and its related systems in a challenging environment to play a key role and to be a part of a creative, dynamic, growing professional IT organization and contributing towards in business, through dedicated and productive services and be a value adding asset in the Organization

SUMMARY OF EXPERIENCE

Having 7 years of extensive Manual and automation testing of web applications and client server.

Strong Testing experience on different domains such as Healthcare, Financial & banking and Insurance, Investments.

In-depth knowledge of project documentation especially preparing complex test plans and design test cases.

Strong Knowledge on the phases of Software Development Life Cycle (SDLC) Methodology Waterfall, V model, Agile (Agile & Scrum)and Software Test life cycle (STLC).

Experience in Black Box testing and Technical testing by using various Testing techniques.

Experience in performing Backend/Database testing and executing SQL queries from SQL Server, Oracle for Data Integrity

Experience in using Test Management and Defect tracking tools Quality Center 9.2 ,Bugzilla and Kintana for Tracking the Defects and Reporting the Defects.

Experience in planning, designing, developing testing strategies for large-scale Web applications, Java and .NET applications, Client/Server and Oracle applications.

Experienced in preparing the overall test methodology - Test Plans, Test Strategy, Deliverables,

Test Scripts, Test Cases and Test Data. Expertise in Risk Analysis, preparation of RTM &

Prioritize Test case.

Experience in QA Verification and QA Validations to ensure the Quality Assurance control.

Expertise in the areas of Software Testing end to end cycle, GUI, Functional, Data Validation, System Testing and Regression, User Acceptance testing (UAT) and Performance testing & Web Services testing for Client Server and web applications.

Extensively worked in Load, Stress and Security Testing using performance tool Load Runner.

Experienced in Security Functional Testing, and involved in Security Architectural framework implementation.

Experience in using HP Mercury Interactive automated testing tools like Quick Test Pro (QTP), Win Runner and Load Runner.

Experience in testing web applications developed in Java, J2EE and .Net technologies.

Proficient in Business Process Testing in HP Quality Center 9.2

Proficient in Functional and Regression testing using Quick Test Professional.

Experience in Key word driven automation framework using functional testing tool Quick Test Professional (QTP).

Having an experience with source control tools, Team Foundation Server (VSTS), and Team Explorer.

Experienced in performing Data Driven Testing using parameterization in Quick Test Pro, to test the application with different sets of data

Experience in preparing the Quality Metrics, Traceability Matrix and Testing Summary Reports.

Having good experience in web servers, application servers and Database servers

Experience in Waterfall, V-Model, Agile, and Scrum Methodologies and in scrum meetings

Interacted with Business users, Project managers, and other team members to ensure problem solutions and user satisfaction.

Excellent professional skills by working independently and also as a team member to analysis the Functional / Business requirements and to prepare test Cases for Manual and Automation Testing.

TECHNICAL SKILLS:

Operating System : Windows 95/98/2000/NT/XP, MS-DOS

Programming Language : TSL, C, C++, SQL, PL/SQL, Visual Basic

Databases : MS Access, MS-SQL

Applications : Oracle Applications 10.7SC/11i (OE, AR, AP)

Test Management Tools : HP Quality Center 9.2,10.0,11, Test Director ,KINTANA, Bugzilla

Testing Tools : Win Runner, QTP, Load Runner

Office Tools : Microsoft Suite (Word, Excel, Power Point & Outlook)

EDUCATION:

BSc in Electronics & Computers, Mahatma Gandhi University, Kerala, INDIA

PROFESSIONAL EXPERIENCE

QA Analyst Jan 2011- till date

Client:-Genworth Financial, VA

Project:-PHS Testing and Automation

PHS (Policy Holder Services) encompasses various systems under its umbrella structure includes

Billing Enterprise System

eProcess

CSG

LPA

eProcess empowers business personnel to create work items, move from one place to other and process further the flagged items from CER. Customer Service Gateway is a web-based tool that will allow multiple users to search and process across all the admin systems.

Responsibilities

Involved in Manual and Automated Testing of the application

Understand the Business and Functional requirements and identified the Test scenarios

Developed detailed test conditions and documented test scripts and test procedures.

Prepared Test Plan and Test Cases in Quality Center based on the system/functional requirements

Involved in performing User Acceptance Testing (UAT) at the end of the test phases with the requirements collected from the user.

Testing on creation of work items and sending into different queues for the different quality verification checks

Generation of Bills and verification, Generation of PDF letters based on the changes and verifying the same, verification of extract files.

Analyzed, developed, documented and validated QA work product for the Sample Manager application, against the Use Case and Business Requirements Documents as part of the SDLC activity.

Performed Integration, Functional & Regression Testing, User Acceptance Testing, and sanity testing on the code before migrating it to QA environment

Created and generated system test scripts for different test scenarios covering all aspects of project functionality in Quality Center

Execution of test cases in QC

Created test logs and test summary reports using QC.

Involved in Load testing of various modules and software application using Load Runner.

Developed the Load Test scripts using the Load Runner Virtual User Generator (VUGen) and enhanced the scripts by including transactions, parameterize the constant values and correlating the dynamic values.

Created Load/Stress scenarios for performance testing using the Load Runner Controller.

Monitored the performance of the Web and Database servers during Stress test execution

Used Load Runner for checking the performance of the server.

Analyzed the results of the Load test using the Load Runner Analysis tool, looking at the online monitors and the graphs and identified the bottlenecks in the system

Analyzed Defect Reports and work closely with Application Developers for resolving the bugs.

As a team member, coordinated the documentation preparation activities and assured the completion of tasks/documentation milestones within the stipulated time frames

Environment:- J2k 1.2,Winxp, Oracle application, QC, Load Runner, SQL developer, Quality center11.0, QTP, MS Office, Web services, Windows XP

Programmer Analyst (testing) Dec 2009- Nov 2010

(Client: JP Morgan Chase Online, Investment Banking, UK/ US Technology

In JP Morgan worked as Programmer Analyst in testing web based application SCOT (Strategic Client On boarding Tool) crafted for IB LOB of JPMC. On boarding process consists of on boarding a client in the system and completing SKYC, Legal documentation and credit rating of the client for doing further business with client

Responsibilities

Experience in testing the main functionalities such as Client Onboarding into the System, User roles in different sub system application eg. Athenaeum ,CSP, Client Central, FUEGO.

Develop Requirements Traceability Matrix to relate High Level requirements to Test cases

Integration testing in workflow of CIF in different User Queues.

Experience in testing the Document management using SCOT system Upload documents, Upload Images, Replace existing documents/images with updated versions.

Testing associated with KYC, Legal documentation and credit rating of the Client in SCOT system.

Experience in Estimating the Testing Effort for both Manual Testing and Automation.

Experience in Identifying the Risks and drawing the Mitigation Plans accordingly.

Successfully implemented change request and Defect Tracking using Quality Center 9.2 for utilization by developers and SQA team and validated data database contents using SQL Queries.

Extensively executed SQL queries on SQL tables In order to view successful transactions of data and for validating data

Designing of END to End Test scenarios for the Testing the complete SCOT system

Navigation through online screens to validate whether data is getting retrieved properly.

Comparing batch output with online screens data based on the test scenarios.

Prepare and maintain a request data base for tracking the requests in each month.

Logged the defects and track them using Quality Center 9.2

Performed Black Box Testing, User Acceptance Test and extensively used QTP for Regression Testing.

QTP Master Scripts were generated and called different functions and checked for different properties for the recorded objects.

Functional scripts were written Using QTP. Identified all windows, Pages, Objects, Methods and Properties.

Executed all QTP automated Test scripts in phases of testing like Functional and Regression testing.

Created repeatable user defined functions in QTP and stored them as function libraries.

Involved in Data Driven testing using parameterization in QTP to test the application with different sets of data.

Developed and executed QTP scripts and updated results in Quality Center 9.2.

Coordinated the testing between onsite and offshore resources

Team Foundation Server manual testing-Visual Studio Team System functionality Testing. The feature that jumps out is the new source control system.

Team Foundation Server manual testing, as in Visual Studio certain menus and windows that are specific to programming are removed and focused on the tasks of creating non-programmatic tests, managing existing tests, and running tests.

Environment : JAVA, J2EE, Oracle 10G, XML, IE6/7/8, VSS, HP-Quality Center, QTP,Team Foundation server, ASP.net

Software Test Engineer Nov 2008- Nov 2009

Client : BUPA UK (Health care insurance)

SWIFT is an end-to-end Insurance Product Management tool for Bupa UK to Manage Insurance Products for the UK Market.

Responsibilities

Responsible for gathering business requirements from mid and senior management, by conducting meetings.

Prepared Traceability matrix document mapping with requirements and Test cases using Quality Center 9.2.

Logged the defects and track them using Quality Center 9.2

Documenting business process flows and creating detailed functional specifications.

Performed Sanity testing on the code in dev environment before migrating it to QA environment.

Involved in Regression Testing and Integration Testing.

Performed Sanity testing in

Uploading the Test cases from Excel to Quality center Test plan folder and moving Test cases from Test plan to test lab and executing in Test lab in QC

Identify the User Acceptance Criteria (UAT) high level test scenarios as per the Functional specifications and Business specifications and UAT support.

Participated in meetings with Developers on change requests, Critical Issues, and modifications.

Involved in Pre-Production support for resolving the issues.

Prepared End- to- End scenarios and Test cases and executed manually.

Responsible for conducting peer review meetings for QA team members.

Involved in Team Co-ordination, Training and Technical Writing / Documentation were major responsibilities.

Maintaining bug lists, discuss with developers for the bugs found and ensured that all bugs are rectified before a new version/release is deployed.

Involved in Backend Database testing in SQL Server

Environment : .Net, Oracle, Quality Center (9.2), SQL 2005, QTP, Ms-Excel

Software Test Engineer (Credit Management) Aug 2008- Oct 2008

This is a financial portal, which provides services in loans, retail, financing and credit related products. This project has 3 modules namely Loans, Savings and Quick links.

Responsibilities:

Understanding the requirements in Use case document

Developed Test plans, functional & structural test cases for use cases.

Developed test cases for interfaces.

Verified the finance report is getting generated properly

Understanding the requirements in Use case document

Developed Test plans, functional & structural test cases for use cases.

Developed test cases for interfaces.

Involved in UAT support for resolving the issues.

Prepared End- to- End scenarios and Test cases and executed manually.

Entering and retesting the defects in Quality Center.

Check-out and Check-in the documents in VSS.

Interaction with development team, onsite coordinator and client

Sanity check, functional, database, regression, Configuration, Regression Testing, UI, volume testing.

Performance estimation using stop watches.

Participated in meetings with Business team on change requests, Critical Issues, and modifications.

Performed regression testing to make sure that new functionalities are not impacting existing functionalities in the system

Participated in Meetings and Walkthroughs, interacted with other development team members to better understand system functionality in order to improve testing quality

Environment : Windows 2000, JS, Oracle, web logic, Ms-Excel, Test Director

Software Engineer

Nov 2007-July 2008

Client : Fidelity (Investîmes)

The application was a web based application called back office. It was a backdoor application used by the Administrators of the client to make any changes that were required to the processes. The client wanted to implement a new Unwind option for all participants who were Auto Enrolled. This project was about implementing the Unwind changes into Back office.

Responsibilities:

Analyzed the requirement and design documents.

Understanding the requirements and developing the Test cases

Involved in the day to day testing of the application which involved functional testing, Integration testing, regression testing, User acceptance testing and compatibility testing.

Effective UAT test cases are created for better performance of application.

Support the entire test and certification process, getting involved early in the product development cycle and managing thorough product launch.

Analyze and design comprehensive test plan and test implementation strategies.

Regression Testing is performed and the additional scripts are generated for each version.

Extensively used Quality Center, for test planning, bug tracking and reporting

Checking the interface data in the data base and application in case of inbound transaction.

Testing the generated out bound file in case of out bound transaction

Involved in reports testing, generating reports and verifies the content is being displayed properly.

Responsible to participate in weekly team meeting and update status to project manager

Transferred knowledge to offshore testing people and Co-ordinate with off-shore team in defect fixing etc

Communicated with Development team, Business Analyst, Project Manager& Worked closely with developers in resolving the issues and understanding the functionality.

Communication with the Onsite Co-coordinator, Participated in the DP meetings, Involved in status call with the client, sending the status reports daily and weekly basis

Involved in preparing and maintaining the test summary rep0rt

Environment: Window NT 4.0 Server, Kintana (Bug tracking tool)

Manual Testing Engineer Feb 2006-Oct 2007

Client : Software Technologies Ltd, Nairobi

Human Resource management system is product consists of many modules like Core, Personnel, Payroll, Administration, etc. Core module consists of General definition, Organization Policies, Groups Definitions etc

Responsibilities:

Analysis of business requirements, preparing Test plans, Test resources, Test strategy.

Responsible for writing test plan and test specification document.

Performed Manual testing for the execution of large number of test cases.

Validated different reports.

Interacted with developers to report software bugs and re-tested the fixed issues.

Developed testing reports like daily status report and requirement tractability matrix.

Performed Functional, Regression and Integration Testing.

Tested the application for Functional aspects

Conducted GUI and Regression tests using Win Runner

Involved in testing the functionality of the system at various levels

Interacted with developers to resolve the technical issues

Wrote test cases based on business requirements and stored them using Test director

Manually tested all the screens for User Interface problems

Bugs have been Reported in the Test Director and worked towards resolution

Participated in meetings with developers to discuss enhancements and modifications.

Environment: PC, Windows XP, MS Excel, Oracle 9i, PL/SQL, Developer 6i

Test Engineer

May 2004- Jan 2006

Client : Quint career

The main objective of this project is to reduce communication gap between job providers and job seekers especially in fast growing IT market technologies are technologies are changing very fast, based on technology trend organization has to recruit the people. This process can be done very easily by OJM.OJM will automatically send emails to all job seekers whose skills are matched with the requirement.

Finally OJM will provide a facility of sending mails automatically without anybody’s involvement. When job is posted by the job provider OJM will identify the technical and experience requirement and it will send mails to all the job seekers whose profile matches with the requirement.

Responsibilities:

Involved in test plan preparation, which includes test environment and test strategies

Performed manual testing for various scenarios, functional, positive/negative by using various testing techniques.

Tested GUI and functionality of web page objects such as HTML objects, links and images

Understanding the Business functionality of the system.

Developed the Black box Test Cases based on Functional Requirements

Performed adhoc, Acceptance Test (UAT), Regression testing, Integration, and interacted with developers to resolve technical issues.

Defects were tracked, reviewed, analyzed and compared using Test Director.

To communicate with the members of the development, production and test team.

Environment: SQL Server, MS.Net ,Test Director,MS Excel

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