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Rachel Tucker

*** ********* *****, ********, ** 08505, (h) 609-***-****, zi8g2g@r.postjobfree.com

Experienced, Innovative and Versed IT professional with strengths in the following areas:

• Systems/Business Analysis • Project Leadership

• Project Management • Systems Development

Extensive knowledge and management of every Project Lifecycle phase (BRS, SRS, SAD and Detail Specifications). Ensured

that effective implementation of each project occurred on a timely basis, in line with cost center budgetary and functional

business requirements. Manage domestic and international development teams during implementation phases and resolved

relevant resolutions (i.e. resource allocations, system issues, business needs).

CORE COMPETENCIES:

•Project Lead •Project Management across the domestic and international teams •Project Lifecycle process

•Training & Presentations •Client Support •Business Valuation •Crisis Management

•Team Building & Leadership •Troubleshooting •Financial & Operational Cost Control •Corrective Action Planning

ENVIRONMENT

Windows, DOS, IBM 309X, 308X, 43XX, MVS/ESA, MVS/XA, IBM ES9000/MVS

LANGUAGES/TOOLS

COBOL/II, CICS Command Level Language, VSAM, ISAM, IDMS, IMS/DB, IMS/DC, DB2/SQL, DB2Spufi/Platinum, Model

204,SOLA – Host XML, Visual Basic, Visual C/C++, Sybase, ODBC, TSO, ISPF, Endevor, Panvalet, OS/MVS, DOS/VSE,

FileAid, JCL, Intertest, XPEDITER, Microsoft Office Suite

PROFESSIONAL EXPERIENCE

01/90- 11/28/2011 Bank of America/Merrill Lynch, L.L.C., New York, NY/ Hopewell, NJ

Project Lead/ Systems and Business Analyst/Host Architect/Administrative in Brokerage Order

Entry/Inventory/Exchange Routing and Trades Processing (Major company restructuring and laid off in

November 2011)

• Defined existing and new requirements in BRS in conjunction with various Business/Technical Teams

• Managed risk assessments and scaled system requirements in line with business needs

• Developed detail specifications and resource domestic/international personnel for simultaneous projects

(i.e. Budgetary, Finance applications)

• Utilized MS Project Plan to monitor each project

• Identified departmental business needs and created strategic plans to address these business needs (i.e.

creation of actual and budgeted system reports by cost center)

• Team member of the Six Sigma Project which resolves existing production problems via utilizing

system templates and processes

• Major projects managed/lead

WEB Order Management

Developed and implemented new WEB Order Management architecture where HOST Applications

were used as back end API’s which provided responses to the front end WEB environment within a 3

tier structure (i.e. GUI, MTS, and HOST). Managed and Lead a consulting team to decommission and

reengineer a Fixed Income Products Order Entry system via Web.

PC Development

Developed and implemented new MTS Components for Order Entry Processing with C++.

Coordinated and implemented the Host application to run the object oriented design and methodology.

Host Development:

Developed system requirements through extensive discussions with business partners and then

allocated/trained resources (domestic/international). Provided extensive analysis of business needs for

the Order Entry System which resulted in decomposition and re-engineering of the existing Legacy

system. Implemented a software version control process that provisioned support to the Web Services

Software Release.

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Rachel Tucker Page 2 of 2

1986 – 1990 Major Financial Corporation, Manufacturers Hanover Trust, New York, NY

Project Leader/Senior Systems Analyst

• Developed, lead and analyzed various banking instruments (i.e. time deposits, certifications of deposit,

check reconciliations) during each project lifecycle

• Responsible for first DB2 project implementation for banking sector and worked in conjunction with IBM

team to ensure that it was effectively completed and in line with business requirements

• First in banking sector to create automation process in line with IRS requirements regarding the sale and

resale of customer banking instruments (i.e. CD’s, TD’s)

• Decreased network run-time by 15% via conversion of Focus to COBOL

1979 - 1986 Major Insurance Corporation, Insurances Services Office, New York, NY

Programmer/Systems Analyst

• Consulted with senior management and developed/implemented various commercial/retail insurance

applications

• Standardized application processes via implementation of companywide R&D projects

• Designed and completed technical specifications for developers during each project lifecycle phase in line

with business requirements

• Decreased resource activities by 300% through creating more efficient processes

EDUCATION

Barouche College NY, NY – Certificate in Computer Programming

State University – Tbilisi, Georgia - Masters in Engineering and Economics

CERTIFICATION

Visual C++, Windows Programming, SYBASE DB/DC, Client/Server Environment, Object Oriented Design, Six Sigma/CMMI,

Project Management (User Requirements/Skills for success/Leadership), Dale Carnegie

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