field service technician

ROSALIO GOMEZ CONTRERAS

**** ***** ** ***

HUNTINGTON BEACH CA 92646

714-***-****

*********@*******.***

OBJETIVE: To obtain a field service technician or costumer phone support specialist

Where I can apply my copier and computer experience.

EDUCATION: Athena College Technical Institute

Technical Training with Kyocera Mita

HP and Toshiba copiers and printers

California InterAmerican Highs School

Computer A plus, certified from comptia. Skills on Word, Excel,

Network Connection of printers and scanners to work stations

EXPERIENCE: Field service engineer work for 14 years and 5 years in house support

Oct.1992 TOSHIBA (AKA) FKM COPIERS. IRVINE, CA.

June 2011 Field service includes diagnostic troubleshot and repair copier,

Fax, printer and scanner equipment. Installs copier and makes

Sure network work on costumer environment updated to the lattés

Firmware. Can add tech modification and check manufacture bulletins.

Bench included set up of new copiers, test, updated firmware

Installed modification prepare to deliver equipment to costumer

Parts: Keep inventory up to date order parts for techs, return to stock

(rts) unwanted parts, refurbish copiers and get them back to specs

Offer technical help over the phone to customer and techs.

OCT 1992 FIELD SERVICE TECH.

SEP 1987 COPIERLAND .ANAHEIM CA

Service copier and faxes set up and deliver equipment.

SEP 1987 BIG GUYS ELECTRONICS. ORANGE CA

MARCH 1986 Service and deliver television. And stereos.

Instruct customer on how to operate and set various functions

On the equipment

Contact this candidate