Bartender

OBJECTIVE

Seeking a part-time bartending position at hotels, restaurants and other venues serving libations.

EDUCATION

American Bartenders School, New York, NY, Certificate of Completion for Alcohol Awareness, Beverage Mixing and Service

Cornell University, Ithaca NY, Bachelor of Science, Communications

RELEVANT EXPERIENCE

Urban Times News, Jersey City, NJ Dec. 2005 – Nov. 2009;

Editor/Sr. Reporter Aug. 2010 - present

• Developed editorial calendar, news contacts; distributed assignments, edited copy, approved layout, researched and wrote editorial, selected photos, and developed headlines for weekly paper reaching (5,000+) residents.

• Interviewed mayors, councilpersons, U.S. and State Senators, Assemblymen, athletes and celebrities and published over 300 articles as senior reporter covering Jersey City and Newark.

• Executed social media strategy for Urban Times News web presence including management of Urban Times News:

Facebook page, uttnj@ twitter.com, and urbantimesnews.blogspot.com.

Public Service Electric and Gas, Linden, NJ, Nov. 2009 – Aug. 2010

Customer Service Representative (temporary)

• Effectively handled customer transactions in real time including, explaining charges, payments, issuing credits, scheduling, confirming appointments, and answering customer energy questions.

• Communicated to customers in a friendly manner to manage payment issues, disputes and concerns.

New Jersey Performing Arts Center, Newark, NJ, Mar. 2004 – Dec. 2005

Customer Service Representative

• Client service trainer and business-building strategist for NJPAC call team providing tickets and show information.

• Provided customer outreach for donations and ticket packages promoting NJPAC events.

• Provided follow-up for membership renewals and delinquent donations.

Macy’s, Essex Green Mall, W. Orange NJ Aug. 2003 – Feb. 2004

Customer Sales Representative

• Responsible for merchandise sales, respectful customer service, and maintenance of sales displays and inventory.

• Answered customer inquiries on shoe and accessories purchases and exceeded sales goals five of six months.

Real Deal Catering Service, Jersey City, NJ Mar. 2003 – Aug. 2003

Bartender

• Responsible for bar service including inventory of beer, wine, and spirits at catered events, set-up, and breakdown.

SPECIAL SKILLS

• Prepare and serve drinks to guests and service staff following established guidelines, procedures and policies for beverage and safety controls.

• Web and print published writer with diverse knowledge and exposure.

REFERENCES AVAILABLE UPON REQUEST

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