Agent

**** *. ***** ** ****

Worth, IL *****

Home 708-***-****

Mark L. Adams Cell 256-***-****

Objective: To find a challenging job to enhance existing skills, also to enable a great company to reach its goals.

Education:

1974 – 1976 Baruch College 135 E 22nd Street New York NY 10010

Liberal Arts Major 212-***-****

Work Experience

Nov 2007 – Present West At Home 11808 Miracle Hills Dr. Omaha, NE 68154

402-***-****

Agent Answers all call on the first ring in a professional manner.

Record all information from costumer accurate

Attempt to make sale when appropriate

Direct calls to correct departments

Make sure all costumers and client information is kept secure

May 2006- June 2007 Cinram 4905 Moores Mill Road Huntsville, AL 35811

Line Lead

• Select/evaluate crews to work on the line making CD’s

• Perform set up for the type of job to be performed that nigh

• t

• Input information on crew, pieces completed

• Perform problem solving to get job complete.

• Have knowledge of operation to enable take over of any job on line or computer administration

• Perform minor supervisory duties as Line Lead

• Setup for next shift crew

1990 – 2005 Terminate Control 441 E. 12 Street New York, NY 10009

Technician

• Performed pest control service for residential and commercial buildings

• Set appointments

• Diagnosed pest control problems and treated.

• Performed maintenance services

• Collected payments for services provided

• Licensed

2005-2006 Adams Pest Control 2504 Bronx Park East Bronx NY 10467

President

• Performed pest control service for residential and commercial buildings

• Set appointments

• Diagnosed pest control problems and treated.

• Performed maintenance services

• Collected payments for services provided

• Licensed

References:

Donna Green Supervisor Bronx, NY 718-***-****

Lavern Sprigs Postal Supervisor Bronx, NY 718-***-****

Maxine Hawkins Retail Brooklyn, NY 718-***-****

April Rafael-Adams Team Lead Huntsville, AL 256-***-****

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