Administrative / Clerical
Resume:
LAURA M. KLEIN
Pittsford, NY *****
******@*****.***
OBJECTIVE
Administrative / Clerical position, responsible and accurate
SUMMARY OF QUALIFICATIONS
• Microsoft Office experience and hands on knowledge of office equipment
• Strong interpersonal, customer service and time management skills
• Detail oriented and ability to handle multiple tasks
• Experience working independently to meet goals and deadlines
• Work well with groups and individuals from diverse backgrounds
• Strong work ethic, reliable, detail oriented, organized, team player
• Always worked extra shifts whenever needed
• Perfect attendance last 2 years while at the University
WORK HISTORY
clickworker.com, Incorporated, Rochester, New York 11/2010 - Present
(Permanent Position)
Executive Assistant to the Chief Operating Officer and US Support
• Processes Payroll via Paychex system for Rochester and California Office
• Conducts research and compiles reports
• Using QuickBooks Premier Edition 2011:
o Enters bills from vendors and customers
o Records Payroll information
o Transfers funds to pay Clickworkers from bank to Paypal
o Enters bank deposits
o Enters employee expense reports both foreign and domestic
• Assists with and helps organize Clickworker recruiting campaigns
• US Support: Answers support requests via email and phone calls from Clickworkers from the US, Canada and Mexico
• Routes mail
• Errands as needed
• Purchase supplies and manages all equipment
Kelly Services, Incorporated, Rochester, New York 5/2010 - 11/2010
clickworker.com, Pittsford, New York (Temporary Position)
Executive Assistant to the Chief Operating Officer
• Supervised and answered emails from Clickworkers with questions regarding their tasks.
• Researched and gathered URL's / information for United States, Canada and Mexico to post ads to
• Designed a College Posting Research Project to be posted on the website for Clickworkers to work on
• Answered phones
University of Rochester, Rochester, New York 2005 - 2008
Secretary IV, Environmental Services, Medical Center
• Processed department Payroll and all Worker's Compensation and Disability for 300 people
• Responded to customer inquiries regarding hospital issues and needs
• Gathered information for monthly report for the Director's meeting using Microsoft Excel
• Planned and scheduled travel arrangements for Operations Managers
• Organized special events such as Department Summer Cookout and Service Awards
• Typed weekly minutes using Microsoft Excel
• Maintained and updated accurate supply inventories
• Selected to train new staff in the department to familiarize them with policies and procedures
• Scheduled meetings for Director using Microsoft Outlook
University of Rochester, Rochester, New York 2004 - 2005
Secretary IV, Parking Office, Medical Center
• Organized special events for department such as annual staff cookout and retreat
• Typed minutes using Microsoft Word for monthly department staff meetings
• Communicated daily with customers regarding parking issues, tickets, registration
University of Rochester, Rochester, New York 2001 - 2004
Secretary IV, Chemistry Department
• Planned and scheduled arrangements for department party after Commencement
• Maintained class scheduling reserving rooms, day and times of chemistry courses
• Scheduled hotel accommodations for visiting faculty for Faculty meetings and distinguished lecturers
• Arranges for annual poster session by ordering food and reserving the room for Senior Luncheon
• Department United Way Representative
University of Rochester, Rochester, New York 2000 - 2001
Secretary III, Chemical Engineering
• Typed staff meeting minutes using Microsoft Word
• Prepared Travel & Conference forms, CWO (check with order) forms, petty cash vouchers
• Responsible for Commencement arrangements ordering cap and gowns
• Responsible for scheduling faculty candidates visit to the department
• Processed payroll including the Summer Internship program
• Ordered all office supplies
University of Rochester, Rochester, New York 1998 - 2000
Secretary III, Payroll Department (PERC)
• Main Receptionist for the department
• Typed all Change of Status letters for the University for the Human Resources Office
• prepared Newhire packets for new faculty and staff to the University for the Benefits Office
• Typed Accounts Payable checks for direct deposit, garnishments and child support
• Processed payroll sheets for various University departments.
RELATED WORK HISTORY
• ProCare, Incorporated, Pittsford, New York
• Gordon S. Black Corporation, Rochester, New York
• Rochester Management, Rochester, New York
EDUCATION
• Coursework in Secretarial Science, Monroe Community College, Rochester, New York
• High School Diploma, James E. Sperry High School, Henrietta, New York
COMPUTER SKILLS
• Advanced Microsoft Word 2003, Computer Confidence, Inc., Pittsford, New York
• Power Point I and II 2002, Knowledge Fundamentals, Brighton, New York
• Access I and II 2002, Knowledge Fundamentals, Brighton, New York
• Intermediate Microsoft Excel 2002, Knowledge Fundamentals, Brighton, New York
• Advanced Microsoft Office Excel 2003, Computer Confidence, Pittsford, New York
OTHER TRAINING
• QuickBooks Premier Edition 2011
• RochesterWorks Training Services
• Some experience with Microsoft Office Publisher
• Some experience with VISIO
INTERESTS / HOBBIES
• Aerobics
• Jewelry making
• Reading
REFERENCES
References available upon request.
Contact this candidate