Roy Glenn Fulcher Jr.

****A Brices Creek Rd.

New Bern, N.C. 28562

252-***-****

zgmmob@r.postjobfree.com

Professional Experience

. Management and Leadership for a 500 computer, 150 employee, networked

infrastructure and associated training, repair, maintenance, upgrades,

and purchases.

. Management and Leadership for an Industry Leader Workflow Software

Company

. Managed 6 technology assistants in a district wide support and

training program

. Consultant for Middle-ware technology.

. Managed Technology budgets of 250K

. Owner and General Manager/Vice President of Retail Store with over 2

million in annual sales

Education / Training

B.S. Park University - Management of Computer Information Systems Graduated

3.5

E.Power Workflow Admin Certification

A.A.S Craven Community College - Network Technologies-Graduated 3.5

M.S. North Carolina State University-Attended 4.0

Lean Six Sigma Yellow Belt

Work History

01/01/2009 - present - Fulcher & Associates, Inc. New Bern, N. C.

Computer Consultant Full Time Self-employed.

. Provides guidance in designing, testing, and maintaining computer

programs and services.

. Recommends revisions to operational standards, procedures, and

policies.

. Analysis and development of new software proposals.

03/2008-10/2008 Fulcher & Associates, Inc. Jones County Schools, Trenton,

N.C.

District Technology Facilitator /Network Administrator/Consultant Full Time

40Hrs Work Performed Remotely and on Site Admin/Server/Desktop. Utilized

Video chat and remote access.

Supervisor: Victor Coleman

. Assessed and develop policy needs to govern IT activities.

. Reviewed long-term budgetary and program requirements to assure the

conformance within organizational policies.

. Established metrics to measure and evaluate system performance and

total cost of ownership.

. Planned, scheduled control computer software systems, systems

development and related projects supporting operations.

. Kept current in policies and plan and assist organization in

preparing for future needs.

. Provided evaluation of vendor performance in support of the contract.

. Coordinated the preparation of statements of work and performance

work specifications for contracts involving IT or service.

. Managed the design, development and management of systems that meet

current and future business requirements and apply and extend, enhance

or optimize the existing architecture.

. Defined and maintained Enterprise Information Technology services

application architectures and infrastructures.

. Provided need assessment and technical assistance to as many as 6

people at the individual school level.

Bern Harbour Homes, Inc. - New Bern, North Carolina

General Business Manager and Superintendent (06/2006 to 01/2008)

Supervisor: Annette Waters

Shoulder full responsibility for structure design and strategic planning,

budgeting, purchasing, management, supervision, building and completion of

all construction projects including new home design builds, renovations,

and additions. Collaborated with and tracked subcontractors to ensure a

smooth and timely job flow. Maintain all project records, invoicing and

creating statements, purchasing, and tracking job progress for lenders and

inspectors to ensure timely job draws. Interviewed, hire, train, direct,

and supervised staff.

Key Accomplishments:

. Developed strong networks with architects, engineers, contractors,

sub-contractors, building supply vendors, surrounding

municipalities, communities, and a wide range of construction

industry professionals.

. Research, develop, and recommend water and sanitary solutions for

site construction projects in unique environmental areas.

. Complete all projects on time and within budget.

. Experience utilizing contracting methods, principles, and market

research and competition procedures to carry out procurement

actions.

. Experience utilizing contracting methods, principles, market

research and competition procedures to carry out procurement

actions.

. Experience conducting pre-award and post-award functions and methods

such as market research, requirement analysis, and negotiation.

. Experience performing contract cost and price analysis techniques to

compare contractor proposals and bids.

. Experience analyzing contractor's cost breakdowns contained in bids

and proposals to determine price reasonableness.

. Experience conducting pre-award and post-award functions and methods

such as market research, requirement analysis, and negotiation.

. Experience performing contract cost and price analysis techniques to

compare contractor proposals and bids.

. Experience analyzing contractor's cost breakdowns contained in bids

and proposals to determine price reasonableness.

06/2005-06/2006 Craven County Schools, New Bern, N.C.

Career & Technical Education Teacher Full Time 40Hrs

Principal: Willie Perry

As a career-technology teacher, I encouraged collaboration in solving

problems; students are

increasingly working in-groups to discuss and solve problems together.

Preparing students for the future workforce is a major stimulus generating

changes in education. To be prepared, students must be able to interact

with others, adapt to new technology, problem solve and critically think.

Students also must have a level of technical skills with Microsoft Office

suite of applications; students prepared Excel spreadsheets, Word

documents, PowerPoint presentations and Access databases. As a Teacher, I

provided the tools and the environment for the students to develop these

skills. Reviewed automated inventory records against operational

requirements and identified obsolete or excess property items; maintained

an automated inventory database of equipment and software licenses.

Prepared reports and provided information used for physical inventories;

06/2001-06/2005 Craven County Schools, New Bern, N.C.

Technology Manager and Network Administrator Full Time 40Hrs

Principal: Willie Perry

Performed Remotely and on Site Admin/Server/Desktop. Utilized Video with

Client.

This position required me to be responsible for the on-going requirement

analysis, design, implementation, operation and security of the network.

This position also required full responsibility for on-going network

engineering and network operations functions. General administration and

support, troubleshooting, installing and upgrading network infrastructure

(racking, cabling, and equipment), WAN service provider liaison, capacity

planning, security management. Security management included a suite of

software: (Kiwi Network Analyzer, Syslog, Lanquard Network Analyzer, and

Linksys Router Analyzer) for monitoring and tracking. Also, I was the

Website developer and administrator. This position required working across

a number of dimensions such as processing help desk requests, proactively

addressing network operational needs, participating in projects, security

planning, auditing, and user facilitating and training. Monitor processes

that include firewalls, intrusion detection systems, authentication

devices, encryption, event log monitoring, reporting, tracing packet

activity, incident response. In addition, this job required me to be the

technology committee head chairperson. Reviewed automated inventory records

against operational requirements and identified obsolete or excess property

items; maintained an automated inventory database of equipment and software

licenses. Prepared reports and provided information used for physical

inventories; assisted in maintaining inventory control by participating in

local inventory control surveys and/or arranging for disposal of surplus

property; and assisted in resolving basic customer equipment upgrading and

maintenance problems.

. Assess and develop policy needs to govern IT activities.

. Reviewed long-term budgetary and program requirements to assure the

conformance within organizational policies.

. Established metrics to measure and evaluate system performance and

total cost of ownership.

. Planned, scheduled control computer software systems, systems

development and

. Kept current in policies and planned and assisted organization in

preparing for future

01/1999 - 08/2001 Integic Corporation, Cherry Point, N.C. Full Time 40Hrs

Consultant/Workflow Flow Administrator/Trainer/Help Desk (Secret

Clearance)

Supervisor: Dave Peterson

Performed Remotely and on Site Admin/Server/Desktop. Utilized Video with

Client.

Developed a new system using Integic e.Power Workflow at Cherry Point,

N.C. and Fort McPherson S.C. . Specific projects included Request for

Engineering Instruction (REI) and Plant Engineering (PETS) workflow

applications. E.Power workflow product tools were WorkManager Builder

Tools, Express Client software and the use of Oracle as a method for

accessing/manipulating the database. Liaison between Integic and end user.

Produced monthly status reports to identify areas of needed improvement,

and determine if improvement is best suited for user training or system

modifications. Maintained, and monitored server services on and three tier

distributed system. Completed training in web concepts and technologies for

web based e.Power product. Administration, software enhancement, software

maintenance, software development, business analyst, customer relations

management, workflow tools, Desktop support, database query, multiple

server management, help desk support, technical training publication, web

design e-Business integrator of software, people and processes that connect

legacy environments to online business applications using e.POWER workflow

software suite. Published interactive technical and training manuals.

1997- 1999 Laboratory Corporation of America Burlington/N.C. Health care

Network application/2nd level desktop, server and network support Full Time

40Hrs

Performed Remotely and on Site Admin/Server/Desktop.

Troubleshot hardware, software and network problems.

. Provided technical support for staff.

. Data backup

. Network Security

. Advance hardware configuration

. Microsoft Word, Excel, PowerPoint, Access, Outlook

. Network administration; create/delete user accounts, manage user

rights, monitor and manage servers, responsible for installing and

optimizing hardware, software, and network equipment.

. Installed and configured images from network source onto systems.

. Administrated Novell 5 network, Novell clients, Windows NT clients and

software.

01/1980 - 08/1997 Fulcher Tire Sales and Service Inc. New Bern, N.C.

General Manager and Vice President Full Time 40Hrs

As a VIP/General Manager, you wear many hats. The job was challenging, yet

rewarding and interesting. In addition to the daily management of the store

and service/tire operations, Manage salesman, mechanics, Secretaries, and

Janitorial personnel, maintain inventory levels, maintain accurate

inventory records...transitioned from hand writing to computer inventory

record keeping .Investigated stock/record material discrepancies impacting

inventory balances. Conducted physical inventories .Prepared reports

concerning results of investigations performed. Receives a variety of

communications such as emails, telephone calls, letters, reports, etc.,

concerning discrepancies involving material inspections, issues, shipments,

receipts, storage and inventory adjustment actions generated externally or

from local processing. Other responsibilities included:

. Performed physical inventory counts, material inspections and

location survey checks, updated records based on cyclic inspections,

and researched receipt discrepancies for record adjustments.

. Received information of discrepancies, investigated material, and

responded to defective material messages.

. Accomplishments: Increased sales from 20k to 100k per month, built 6

additional bays to support growth, added new higher skilled services

and the personnel to provide those services.

. Increased inventory to support growing business

. Added new brand names to offer more choices for the growing population

and continued growth.

. Related Skills: Typing, Bookkeeping, Situational and Transition

Leadership skills

. Prepared, copied edited, calculated, revised, retrieved, stored, and

printed a wide range of documents in final form handwritten or

electronic drafts.

. Typed and uploaded messages and checked Plain Language Addresses

(PLAD's).

. Created, transmitted, received, and acknowledged electronic mail.

. Received and answered telephone inquiries and referred to appropriate

department.

. Made arrangements for meetings.

. Performed reporting services to include collecting time and

attendance information, inputting information.

Human resource management:

. Supervision of all employees

. Recruiting and hiring

. Employee relations

. Training of employees

. Payroll Management

. Communication to other store managers

. Preparing weekly work schedules

Other Management:

. Customer relations

. Cash management and control

. Inventory management and control

. Merchandising & Store appearance

. Safe operation of the store, assuring compliance to all regulatory

agencies

. Fiscal and financial responsibilities

. Ensure the utmost quality of repair on each customer vehicle

. Purchasing of all merchandise and equipment

. Hiring outside services for building maintenance and upgrades.

. Pay bills and maintain company checkbook.

. Maintain Inventory

. Inventory control and tracking

. Manage, maintain and purchase supplies and equipment

. Monitor and maintain budget, records and the equipment/computer

inventory

. Verify and certify invoices to ensure prompt payment of debt

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