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Senior Sales Manager/GM

Location:
wheaton, IL, 60189
Salary:
$175,000-225,000
Posted:
April 08, 2009

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Resume:

Background

A results-focused executive with extensive experience in building and maintaining customer relationships by delivering effective Supply Chain solutions. Experience in Start-up, public, private and family owned companies, with a well-balanced background of Operations, Sales, Sales Management and Executive Management positions.

Proven expertise in business strategy, business development, business operations and supply chain design/execution. Trained in 6 Sigma methodologies with a Green Belt Certification. Energetic, enthusiastic people person focused on team involvement in the pursuit of corporate goals and solutions. Positively motivated by exceeding customer expectations and fulfilling the financial requirements for my company and my family.

Freeman 7/06 - Present

Freeman is a $1.3 Billion general contractor servicing the trade show and events industry. Based in Dallas, TX, Freeman provides strategic and tactical support for trade shows and events across the globe. This new position within Freeman was focused on the growth and development of their transportation brokerage and logistics offering to service existing and future client needs.

Vice President-Exhibit Transportation

• Senior staff role reporting to the President

• Responsible for division expansion and all new business development initiatives servicing the transportation and logistics needs of our existing and new clients

• Established the business vision and designed the five year strategic plan to achieve our division growth objectives

• Managed 35 direct and 85 indirect employees in North America to sell and service our divisions products and services

• Grew revenue from $53 million in FY 2007 to a projected $78 Million in FY 2009 through direct and indirect sales efforts

• Maintained consistent profit margins (Gross & Net) through our growth period

• Established an inside sales staff of 3 individuals that secured $4.0 million in new business from 2/08 to 9/08

• Developed an outside staff of 4 Business Development executives that aided in securing over $9.0 Million in sales since 1/08

• Directly responsible for Customer Service and Sales representing a direct expense budget of $3.2 Million

• Successfully outsourced our internal Call Center services in 2007 which resulted in savings of more than $300,000 annually

• Established a new International Transportation offering in 2007 that serviced our client needs globally. This service generated an 87% increase in revenue year over year.

• Supported the global logistics needs of the company in support of events in Europe, Asia and Africa.

• Created all new products and services for the company related to transportation and supply chain management including international transportation and small package transportation

• Worked with the existing sales staff to create a value proposition for their new and existing clients

• Provided product training to equip and enable the existing sales staff of 325 to effectively present our services to their clients

• Assisted in proposal development and client presentations to support the existing sales staff

• Managed the solutions development process, delivering custom and semi-custom solutions to meet our individual client requirements

• Guided the start-up, implementation and ongoing operational processes for all new client engagements to deliver superior customer service and account profitability

• Established and maintained our field transportation operations processes to aid in delivering superior customer service

Eagle Global Logistics (Now CEVA) 3/05 - 7/06

Eagle Global is a $3.0 Billion global freight forwarding and logistics organization headquartered in Houston, TX.

Region Vice President-Business Development-North American Logistics

• Reported to the EVP of Global Logistics

• Senior Business Development associate focused on new client and product line development

• Developed and implemented global supply chain solutions for companies across North America

• Generated $3.2 MM in new client business

• Managed all business developments engagements in North America related to logistics and distribution

• Areas of focus were in High Value Electronics and Heavy Industrial distribution

GENCO Distribution System 6/02 - 3/05

GENCO is a leading, privately held, Third Party Logistics company focused on providing commercial software (WMS, TMS, Returns) and managed services for Dedicated Distribution, Transportation Management, Reverse Logistics and Asset Liquidation.

Vice President -Manufacturer Services

• Key player in developing new revenue channels within Fortune 500 companies

• Focused on selling Tier 1 Warehouse Management (WMS) technology, Reverse Logistics (RL) software, Transportation Management Systems (TMS), managed transportation and dedicated warehouse management services.

• Responsible for all client contact and supply chain improvements for manufacturing clients located in the central region. Maintained market development role for the healthcare vertical.

• Exceeded 2002 sales revenue goal of $1.5 Million by 15%

• Exceeded 2003 sales revenue goal of $4.5 Million by 80%

Con-Way Logistics (CNF) 9/98 - 6/02

Con-Way Logistics provides transportation management and optimization, multi-client warehousing and designs and executes end-to-end supply chain solutions. This division was a Greenfield start-up within the Con-Way Transportation organization.

Director-Sales and Marketing

• Founding staff member reporting to VP-General Manager

• Hired to set strategic direction for operations, sales and marketing initiatives

• Evaluated and purchased Supply Chain Management applications including Transportation Management (i2 Technology), Warehouse Management (Provia), Supply Chain Visibility/Enterprise Application Integration (Descartes), to support a leading edge technology approach within the market.

• Appropriated funding for technology, facility and asset acquisitions

• Full P & L responsibility for Client Pursuit activity ($7.0 Million annually) managing a direct staff of 15 employees

• Developed direct reports for promotion within the company.

• Established current facility network to achieve the performance targets of our distribution organization

• Generated facility layouts to maximize the effectiveness of our logistic centers

• Participated in the development and rollout of our 6 Sigma quality initiative.

• Active in the start-up, implementation and operational development of all major account start-ups

• Managed and reviewed operational budgets for all locations

• Set strategic direction for all sales and marketing activity

• Establish new product/service offerings based on market research

• Created our corporate brochure and individual product sheets to support sales activities

• Developed and maintained our marketing web-site design and content

• Planned and administered all trade show activity

• Developed and planned all advertising content and placement in conjunction with advertising agency

Con-Way Logistics (CNF) (cont’d)

• Solely responsible for hiring, training and developing the entire sales, pricing, solutions development organization and support staff

• Hired and Managed the national sales force of 9 Business Development Managers covering North America

• Established and tracked annual sales quotas for revenue and performance activity

• Established sales processes and continually modified our value proposition

• Responsible for all solutions engineering, client pricing and proposal development

• Develop and design logistics solutions in conjunction with field sales force, operations information technology and internal engineering staff

USCO Logistics (Kuehne & Nagel) 9/89 - 9/98

Served 9 years in various operations management, sales and sales management roles with this 3rd party logistics company, providing public and contract warehousing across North America.

Vice President of Sales-Eastern Region 6/95 - 9/98

• Managed and directed four Regional Sales Managers in the Eastern region, providing senior level support and direction to achieve our divisions growth objectives

• Responsible for managing and developing all national accounts within the region

• Personally signed 220% more revenue in 1996 than any other Sales Manager or Sales Vice President

• Increased team closing ratio from 12% to 20% in 1997 while increasing dollars per signed account by 20%

• Exceeded Eastern Region sales target by 22% in 1996, 18% in 1997 and 35% in 1998

• Served as a mentor to 3 individuals at USCO, all of whom have risen to senior level managers within the company

Regional Sales Manager 10/91 - 6/95

• Managed 45 accounts representing $10.8 million in annual revenue

• Responsible for creating solutions and pricing for presentation to staff and client

• Sold directly to decision-makers at Director, VP and C-levels.

• 1995 Sales person of the Year

• Presidents Club 1995

Warehouse Operations Manager 9/89 - 10/91

• Managed and supervised 20 Teamster wage employees in high volume pick & pack operation servicing a major computer retailer

• Managed a full line of SKU’s (approximately 7,500) with high 99% inventory accuracy using a paper pick system.

• Managed all facets of shipping, receiving and order filling for day operations.

• Maintained 100% same day shipping standard for 13 consecutive months.

• Processed approximately 225 orders, 4,600 lines, 250+ repack cartons per day.

• Responsible for improving account productivity and subsequent account profitability

Roadway Express 4/87 - 9/89

Served in various operations positions within this nationally recognized long haul LTL carrier. Completed Roadway’s formal Management Training Program.

Inbound Dock Operations Supervisor 7/88 - 9/89

Night Line-haul Operations Supervisor 4/87 - 7/88

Education

Valparaiso University, Valparaiso, Indiana

Graduated May 1986

B.S. Business Administration

-Production Operations Management Minor

Professional Affiliations

Council of Supply Chain Management Professionals

• Seminar Chair 1994 • Treasurer 1995

• President Elect 1996 • Chicago Roundtable President- 1997

• Past President/Roundtable Advisor 1998/99 • Vice President-Membership- 2003

Warehouse Education and Research Council

APICS

International Warehouse Logistics Association

• Warehouse Pricing Instructor 1999-2001



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