Project Manager
Resume:
VISHAL GHAI
E-mail: **********@*****.***
Cell :650-***-**** (USA Cell)
Career Objective:
Relentless pursuit for excellence and achievement of organizational and personal goals.
Summary Of Experience:
• Organizations worked for: EDS,Satyam , Oracle Corporation, Agilent Technologies LTD
• 13+ Years of experience in Oracle Apps ERP implementations and Production Support. Extensive experience in Accounts Receivables, Order Entry/Order Management,Configurator, Inventory, Bills of Material (BOM), Work in Progress (WIP), and Application Object Library (AOL).
• Experienced in Application Development, Software Development Life Cycles, Oracle AIM Methodology, Databases, Application Servers and Tools and Adobe Jet form Tool.
• Involved in writing Technical/Functional design documents, Installation documents, test plans and Interfaces, PL/SQL Reports, Oracle Reports.
• Experience in Application System Administration activities like managing concurrent managers, application user setup, defining responsibilities, values sets, flex fields, registering reports, concurrent programs, and database users, providing support to apps users for any technical or functional issues.
• Worked on configuration management tools like Kintana / Clearcase.
• Played key roles including Service Delivery Manager, Delivery Manager, Project Manager & Techno Functional Consultant for Oracle Applications Distribution & Financials modules implementation
• Worked for different domains Retail, Telecom ,Banking , Health care,.
• Good communication and presentation skills.
Skill Set:
ERP Packages : Oracle Applications 11.5.5, 11.5.9, 11.5.10,12i
Operating System : UNIX - AIX, Windows XP, Windows 2000
Query Language : SQL, PL/SQL.
RDBMS : Oracle 8,8i and 9i.
GUI Worked on : Forms 6i, Reports 6i, Oracle Discoverer and Workflow 2.6, XML
Publisher, Jet form.
Web Tools : ASP, HTML and DHTML,MS Projects, Vision
Other Tools : TOAD, Smart Ftp, SQL Navigator, Kintana / Clearcase and PL/SQL
Developer2000.
Functional : Oracle Manufacturing and Order Management.
PROFESSIONAL EXPERIENCE
ORACLE PRACTICE, EDS an HP company Dec 08 – Present
01. Project Name : Symantec R12 Implementation
Client Details : Symantec Corporation USA
Duration : Jan 2012 to Till Date at USA
Role : Delivery Manager
Team Size : 45
Environment : Oracle Application 12
Responsibilities:
• Responsible for Delivery Management related jobs like Maintaining Profit & Loss , Program Planning, Resource staffing, , ODC Setup.
• Single point of contact for Executive Program Sponsor of this project.
• Taking ownership and being accountable for the service quality.
• Over all Account Health.
• Identifying and providing training to resources on nich skill required for this project.
• Managinging 2 different vendors.
02. Project Name : 7Eleven Production support Project.
Client Details : 7Eleven (Biggest GAS station chain in USA)
Duration : Dec 2008 to Dec 2011
Role : Group Manager
Team Size : 15
Environment : Oracle Application 11.10, Oracle Database 9.2, SQL, XML
Publisher, PL/SQL, Forms 6i & Reports 6i.
Responsibilities:
• Responsible for Delivery Management / Project Management related jobs like Project Planning, Resource staffing, , Resource billings, Involved in meeting with other vendors Project Managers.
• Discussions with stakeholders for brining new and more work at offshore.
• Guide the team to deliver object with in SLA and with full quality
• Resource Management, including Training, Staffing, On-boarding and Off-boarding
• Taking ownership and being accountable for the service quality.
• Over all Project Health.
• Report to EDS Account head and develop new plan to bring more work for Retail Industry.
• Work with Practice leaders on new up coming projects and growing practice.
• Generating Monthly Invoices.
• Working with Quality team to implement Oracle Production support standard processes.
03. Project Name : DWP (Departments of works and pensions) R12 Implementation
Client Details : UK Government
Duration : Dec 2008 to Till Date at Pune
Role : Group Manager
Team Size : 40
Environnent : Oracle Application 11.10, Oracle Database 9.2, SQL, XML
Publisher, PL/SQL, Forms 6i & Reports 6i.
Responsibilities:
• Responsible for Delivery Management / Project Management related jobs like Project Planning, Resource staffing, , Involved in meeting with EDS Onsite Managers.
• Discussions with stakeholders for streamlining over all process.
• Guide Resources about R12 features.
• Resource Management, including Training, Staffing, On-boarding and Off-boarding
• Taking ownership and being accountable for the service quality.
• Over all Project Health.
• Report to EDS Account head.
• Work with Practice leaders on new up coming projects and growing practice.
• Generating Monthly Invoices.
ORACLE PRACTICE, Satyam Computers Jul 07 – Nov 08
04. Project Name : MTC Vodaphone Impletation Project.
Client Details : Zein Telecome (Vodaphone Kuwait)
Duration : Dec 2008 to Till Date at Kuwait / Kenya
Role : Sr.Project Manager
Team Size : 45
Environnent : Oracle Application 12, Oracle Database 9.2, SQL, XML
Publisher, PL/SQL, Forms 6i & Reports 6i.
Responsibilities:
• Responsible for Delivery Management / Project Management related jobs like Project Planning, Resource staffing, Estimation, Risk Management,Resource billings, Involved in meeting with other vendors Project Managers.
• Part of discussions with client IT team and Management for requirement gathering.
• Guide the team to prepare BP080 & BR 100 document and configuration of CRP instance.
• Resource Management, including Training, Staffing, On-boarding and Off-boarding
• Taking ownership and being accountable for the service quality.
• As a member of client steering committee suggesting client about new roll outs.
• Creation of time line for each object in scope using AIM Methodology.
• Working with different support functions to provide adequate support to the project.
• Understanding client business and suggesting them best technology to be used.
• Responsible for setting up ODC for this project.
• Over all Project Health.
05. Project Name : Safari COM supports Project.
Client Details : Safari COM (Telecom )
Duration : July 2007 to Dec 2008
Role : Service Delivery Manager
Team Size : 18
Environment : Oracle Financial (11.5.10) 11i, AR (Oracle Receivables), OM (Order
Management), INV (Inventory) Oracle Database 9.2, SQL, XML
Publisher, PL/SQL, Forms 6i & Reports 6i.
Responsibilities:
• Responsible for Project Delivery Management related jobs like Project Planning, Resource staffing, Estimation, Involved in meeting with other vendors Project Managers.
• Resource Management, including Training, Staffing, On-boarding and Off-boarding
• Working closely with all teams to comply with the processes already in place and bring about the best practices for an effective delivery model
• Compliance with the Service Level Agreements ( SLAs)
• Being proactive in approach to owning the calls, effectively communicating with the customer on the progress / resolution or escalations as necessary.
• Taking ownership and being accountable for the service quality.
• Always ensured availability of the support to the customer to meet the exigencies either from the month end closing activities or even due to a spike in ticket volumes.
• Involved with business to decide the budget for this project
• As a member of client steering committee suggesting client about new roll outs.
• Creation of time line for each object in scope using AIM Methodology.
• To be the first point of contact for both (Offshore and Client) for any issues.
• Managing other vendors who are involved in this project for SCM Group.
• Over all Project Health.
ORACLE PRACTICE, LG CNS G. Nov 06 – June 07
06. Project Name : LG Global Implementation.
Client Details : LG Electronic
Duration : Nov 2006 to Jun 07 Date at Seoul, Korea
Role : Project Manager for Full Sales Module
Team Size : 15
Environment : Oracle Financial (11.5.10) 11i, AR (Oracle Receivables), OM (Order
Management), INV (Inventory) Oracle Database 9.2, SQL, XML
Publisher, PL/SQL, Forms 6i & Reports 6i.
Responsibilities:
• Responsible for Project Management related jobs like Project Planning, Resource staffing, Estimation.
• Requirement gathering for the SCM module from client.
• Involved with business to decide the budget for this project
• Involved with business users in creation of Design documents.
• Involved in the review of design documents with user/offshore team.
• Requirement gathering for Oracle Configurator objects.
• Clarification of the issues with business on design documents, if any.
• Creation of time line for each object in scope using AIM Methodology.
• To be the first point of contact for both (Offshore and Client) for any issues.
• Guide offshore team members to deliver the project in best of quality following the CMM Processes and within time and budget.
• Review all the Release documents (MD70, Impact Assessment, Unit Test Plan, Release notes).
• Facilitate the release management activities.
• Managing other vendors who are involved in this project for SCM Group.
ORACLE PRACTICE, ORACLE CORPORATION Feb 04 - Nov 06
07. Project Name : Agilent Production Support Project.
Client Details : Agilent Technologies Inc, Palo Alto, USA
Duration : June 2004 to Nov 2006 at USA and India.
Role : Project Manager.
Team Size : 45
Environment : Oracle Financial (11.5.5) 11i, AR (Oracle Receivables), OM (Order
Management),Oracle Configurator, INV (Inventory), Oracle Database 9.2,
SQL, PL/SQL, forms 6i & Reports 6i.
Responsibilities:
• Responsible for Project Management related jobs like Project Planning, Resource Staffing, Estimation, and Involved in meeting with other vendors Project Managers.
• Requirement gathering for next release objects from Business.
• Involved with business to decide the budget for this project
• Involved with business users in creation of Design documents.
• Involved in the review of design documents with user/offshore team.
• Clarification of the issues with business on design documents, if any.
• Creation of time line for each object in scope using AIM Methodology.
• To be the first point of contact for both (Offshore and Client) for any issues.
• Guide offshore team members to deliver the project in best of quality following the CMM Processes and within time and budget.
• Review all the Release documents (MD70, Impact Assessment, Unit Test Plan, Release notes).
• Facilitate the release management activities.
• Implementing Oracle standard AMS process.
• People Management.
08. Project Name : Alcoa
Client Details : Alcoa Industries, Harderwijk, Netherlands.
Duration : Sep 2005 to Jan 2006
Role : OM-MFG Func. Project Lead for BCS Hardwijk Business Unit.
Team Size : 12
Environment : Oracle Financial (11.5.10) 11i, AR (Oracle Receivables), OM (Order Management), PO (Purchase Order), INV (Inventory), Oracle Database 9.2, SQL, PL/SQL, Forms 6i, Reports 6i.
Responsibilities:
• Involved in creation of Business Process Flows documents for OM and MFG Modules
• Creation of Test Scripts.
• Execution of Test plans at Client Side.
• To be the first point of contact for both (Offshore and Client) for any issues.
• To understand all the Business setup done for the above mention modules.
• To know all the customization done for the above mention modules.
• To do the knowledge transfer to Offshore Team.
• To start the support process (both Functional and Technical) from Offshore.
09. Project Name : Agilent Merge
Client Details : Agilent Technologies.
Duration : July 2005 to Sep 2005
Role : Offshore/Onsite Coordinator / Team Lead
Team Size : 7
Environment : OM (Order Management), Account Receivables, Inventory, Oracle
Database 9.2, SQL, PL/SQL, Forms 6i, Reports 6i, and Adobe Jet form.
Responsibilities:
• To get the design document from Client and review that with them. Pass the same to offshore team and clarify any issue if they have on that document with Client.
• Creation of time line for each object in scope using AIM Methodology
• Help the Offshore team (both Functionally and Technically) if required.
• Creation of new OM, AR reports.
• Creation of new Adobe Jet form Templates for OM module.
• Review all the Release documents (MD70, Impact Assessment, Unit Test Plan, Release notes)
• Help the team to migrate all the objects using Kintana and Clearcase.
010. Project Name : Agilent Vaud
Client Details : Agilent Technologies.
Duration : May 2005 to July 2005
Role : Team Lead
Environment : OM (Order Management), Account Receivables, Inventory,
Purchasing, Oracle Database 9.2, SQL, PL/SQL, Forms 6i, Reports 6i,
and Adobe Jet form.
Responsibilities:
• To get the design document from Onsite Coordinator and review that. Pass the same to offshore team and clarify any issue if they have on that document with Onsite Coordinator.
• Creation of time line for each object in scope using AIM Methodology
• Help the team (both Functionally and Technically) if required.
• Creation of Export Order reports.
• Creation of New Adobe Jet form Forms.
• Was responsible for Migrating and creating different versions for all the objects using Clearcase and Kintana.
• Review all the Release documents (MD70, Impact Assessment, Unit Test Plan, Release notes).
011. Project Name : Agilent CFD
Client Details : Agilent Technologies.
Duration : Feb 2004 to July 2005
Role : Application Developer, Offshore/Onsite Coordinator
Environment : OM (Order Management), Account Receivables, Inventory, Oracle
Database 9.2, SQL, PL/SQL, Forms 6i, Reports 6i, and Adobe Jet form.
Responsibilities:
• To get the design document from Client and review that. Pass the same to team and clarify any issue if they have on that document with Client.
• Help the team (both functionally and technically) if required.
• Creation of New/Modify the Shipping and Invoice reports.
• Creation of New/Modify the Adobe Jet form Forms.
• Was responsible for Migrating and creating different versions for all the objects using Clearcase and Kintana.
• Review all the Release documents (MD70, Impact Assessment, Unit Test Plan, Release notes).
ORACLE PRACTICE, AGILENT TECHNOLOGIES Feb 03 - Jan 04
012. Project Name : Top Hundred Supplier
Client Details : Agilent Technologies
Duration : Sep 2003 to Jan 2004
Role : MIS Reporting Analyst
Scope : To develop new reports and forms in Accounts Payables and
iProcurement modules of Oracle applications.
Environment : Oracle Applications 11i Suite (11.5.5), Reports 6i, Forms 6i, PL/SQL,
Oracle Discoverer & Windows 2000.
Responsibilities:
• Reporting requirements gathering.
• Creation of High Level Design document for Customized reports and forms.
• Design and development of Customized Reports like Extracting top 100 suppliers data for world wide Agilent Technologies Group and representing it in specified format using Reports 6i & Discoverer.
• Design and development of Customized Form to capture the supplier’s data.
• Setup of Reports and forms in OCA.
• Creation of Test Plans and testing.
013. Project Name : Creation of Data Models & SQL Reports
Client Details : Agilent Techonologies, Colorado Springs, USA
Duration : Mar 2003 to Aug 2003
Role : MIS Reporting Analyst
Scope : To develop Custom Sql Reports for the Account Payables Process & to
develop Data Models for Finance (AP) process. From these data
models we used to make Brio Reports
Environment : Oracle Applications 11.5.5 Suite, Reports 6i, Forms 6i, PL/SQL, Oracle
Discoverer, Brio & Windows 2000
Responsibilities:
• Reporting requirements gathering.
• Development of Custom Sql Reports.
• Development of Data Models for Finance (Accounts Payables) process.
• Development of reports using Brio Reports.
• Creation of Test Plans and testing.
• Interact with Finance department of Agilent
014. Project Name : Implementation Of GDW (Global Data Warehouse).
Client Details : Agilent Techonologies, Colorado Springs, USA
Duration : Mar 2003 to June 2003
Role : MIS Reporting Analyst
Scope : To develop Global Database by combining the data from Legacy and
Oracle and putting them in One Database
Environment : Oracle Navigator, Informatica, Brio, Oracle Discoverer, and Win 2000
Responsibilities:
• Data requirements gathering from different Managers.
• Development of Data Models.
• Development of reports using Brio Reports.
• Creation of Test Plans and testing.
VSDG Jan 00 - Jan 03
015. Project Name : Order Processing
Client Details : Intel System & Services, India
Duration : June 2001 to July 2002 Months
Role : Software Developer
Scope : Intel system & Service is a company, which deals in computer
hardware. This system was developed in oracle 8i as backend and
Developer 6i as front end. This module include entering the purchase
order, shipping goods, invoicing, credit policy with respect to supplier,
challan control and inventory management Features. The Project
includes Development and support of the systems.
Environment : Oracle 8i, Reports 6i, Forms 6i and PL/Sql
Platform : Windows 2000.
Responsibilities:
• Reporting requirements gathering.
• Creation of database trigger and Pl/SQL procedures, functions & packages.
• Creation of the Reports such as Invoice Report, Shipments report etc.
• Installation of Oracle 8i server (enterprise edition).
• Installation of Developer 6i for running On Oracle
Trainings Undergone
• 3 days workshop on SPMP (Satyam Project Management Professional)
• Service Level management Training at Satyam
• Project Management Training at Satyam.
• Project Bid, Budjeting, and Estimation Training at satyam.
• ITIL Process Training at Satyam.
• Functional Training on OM, MFG, AR, INV from Oracle University.
• Training on CMMI level 3 in Oracle Corporation.
• Training on Project Management Life cycle from Oracle Corporation.
• Oracle Discoverer tool in Agilent Technologies, USA
• Training of Super User in Brio at Agilent Technologies, USA
• Attend 6Sigma (White Belt) Training at Agilent Technologies, Gurgaon
• Oracle 9i Application Sever (6 Months) course (PL/SQL, Forms 6i, Reports6i) from SQL STAR INTERNATIONAL, New Delhi.
• E-ADP (4 Months) course of IBM from Pent soft Technology Regional Centre New Delhi.
• PMI Class room training attended at EDS.
Educational Qualification
• MSC (Masters in Computer Science) from M.D University, Rhotak with 72%.
• Cleared first exam of OCP (introduction to 9i sql) with 87%.
• Cleared second exam of OCP (Developer Pl/Sql Program Units) with 85%.
Personal Details
Date of Birth : 25th Feb 1979
Sex : Male
Nationality : Indian
Marital Status : Married
Passport Number : G4274689
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