Customer Service High School
Resume:
Sarahi Bueno
San Diego, CA *2105
***************@*******.***
OBJECTIVETo obtain a full time position in a health care environment, where I can utilize my skills and education experience.
EDUCATION
KAPLAN College Chula Vista, CA present
S. D. CITY COLLEGE SAN DIEGO, CA CHILD DEVELOPMENT 101 UNIT
MARK TWAIN HIGH SCHOOL SAN DIEGO, CA HIGH SCHOOL DIPLOMA
SUMMARY OF QUALIFICATION
Skilled in hospital and physician office billing & outpatient Medicare, Medicaid, HMO, PPO, managed care and commercial accounts.
Knowledge of Medical Terminology, CPT, ICDM-9, HCPCS, and collections.
Knowledge of UB04 and CMS 1500 forms
Experience customer service with positive, patient, and caring characteristics to ensure cline sastifaction.
Strong work ethic commited to personal accountability, growth and the success of any department implementation or changes.
CPR/BSL-CERTIFIED
Computer knowledge includes: Microsoft WORD, Window XP, and a variety of data base management (Medisoft Software)
Handled key clerical responsibilities work efficiency
Helped to automate several clerical recording tasks and thereby improved work productivity
EMPLOYMENT HISTORY
Paradise Valley Hospital National City, CA 05/11-present
Volunteer, Plant Operations
Assist the staff in the Plant Operations and Engineer Dept. with general office duties
create assign, and close work orders for the engineers
file away completed work orders according classification and identification information
operate office machines, such as copy machine, fax, and personal computers
Handled various tasks in the order entry process and generated reports for key action
Implemented process to track order processing problems
Informed supervisors on daily order status
Co-coordinated with other departments and shippers to ensure that order delivery happens on time
Sunlife Physical therapy National City, Ca 01/11-3/11
Medical billing and coding extern ship
Answered phones, make appointments, and called new patients to make their appointments, and give them directions to the site
Receive new patients referrals, confirm the medical insurance authorization such as for care 1st , Medical, Medicare, Community Health Group, etc.
Send patient medical records
Translate for patients who spoke Spanish and couldn’t speak English
Filled out the quick bills for the insurances and put in all the information needed, and made copies of patients documents
2009 clothing boutique San Ysidro, CA
Sales
Assisted customers with questions about the merchandize
Responsible for a clean and organized work area for customers
Developed displays for items, and demonstrate the merchandize.
2008-2009 CLSS/ IMIA Ameri Force San Diego, CA
House cleaning
Check that every detail in the house is tidy
Make sure that everything is done properly for inspection
Follow all the instructions thoroughly to make sure the area pases
2006 Val-Co Distributors Appt. setter Chula vista, CA
Communicate effectively, and maintain good relationships with clients and staff.
Strong work ethics, trusted, maintain a confidential status.
Proven t ability to balance work in a high pressured wotk environment
2005-2006 Sanrio San Ysidro, CA
Sales
Assisted lays to promote sale items .
Managed cash register, handling cash, checks, or credit card purchases.
customers with questions about the merchandize for the department .
Responsible for maintaining a clean sanitary work are for customers.
Developed disp
VOLUNTEER EXPERIENCE
Road One Towing Company Chula Vista, CA
Volunteer as a customer rep.
Used a multi line phone (3) lines
Prepare forms and and reports for distribution
Communicate effectively and maintain good relationships
2005-2006 Mark Twain High School Child Dev. Center San Diego, CA
Volunteer teacher’s Aide
Assisted teacher with feeding , changing diapers, putting children to sleep, and playing with children from 0-3 years old.
Supervised and observe children participating in outside activities.
Worked with children requiring one-on-one attention
Available to help other teachers when necessary or needed
Maintained a cooperative and productive working relationship with children, staff
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