Customer Service High School
Resume:
Patricia Adams
Los Angeles, California 90034
Phone 310-***-****
Email: *********@***.***
Qualification Summary:
Well developed experience in performing basic office/clerical tasks, .
Ability to prioritize tasks, use time in the best way possible and work within appropriate policy and procedures
Education:
American School of Mortgage Banking, Los Angeles, CA
Business Course, Adult Education School, White Plains, NY
White Plains High School, White Plains, New York
Success Investments
Culver City, CA 90230
July 2002 – Present (part time)
Office Assistant
Customer Service, assist customers by phone, fax, email
Enter all data into the computer system
Complete loan applications and review for accuracy
Prepare fliers for mailings
Provide clerical support
Responsible for all files, checking in and out
United Interstate Financial/MoneyOne, Inc.
Culver City, CA 90230
August 1983 to July 2008
Office Supervisor/Processor
Front office receptionist
Customer Service, assist customers by phone, email, fax
Provide clerical support to staff
Enter all information into computer system
Set up customer files, and upkeep with current information
Responsible for all loan files, checked in and out
Complete loan applications, review for accuracy of information
Verify customer information, employment, assets, insurance, etc.
Maintained excellent account relationships by building trust, remaining accessible to customers, meeting clients needs, expediting resolutions to problems, and conducted diligent follow-up
Researching and clearing title of liens, judgments, etc.
Prepare checks for disbursements to customers, contractors etc.
Reconcile bank statement monthly
Other Experience:
Typing 80 wpm, Outlook, MS Word, Genesis, Calyx
Contact this candidate