Medical Biller/ Medical Collections

JENNIFER JEAN CRUZ

**** * ******* ***

Carlsbad, Ca 92009

Cell 760-***-****

*******@*****.***

OBJECTIVE

Seeking a challenging, long-term position with a stable company that will allow me to utilize my education.

SKILLS/QUALIFICATIONS

• Medical Manager 10.0 certified

• HIPAA certified

• Experience with Microsoft Excel, Word, and WordPerfect

• 10-key by fast-sight

• CPT, HCPCS and ICD-9 Coding and billing

• Knowledge of medical terminology and anatomy

• CPR certified

• Appointment Scheduling

EDCUATION

MARIC College - Vista, CA May 2006

MEDICAL ADMINISTRATIVE INSURANCE SPECIALIST

Employment History

JAMES P HATFIELD September 2007- Present

ENCINITAS PODIATRY

Encinitas, CA

Medical Biller/ Back Office Nurse

• Submitting claims to Insurance once received Electronic Encounter from Doctor

• Calling and Verifying Insurance

• Calling on Re-subs, Denials

• Send out corrected claims along with letters to Insurance

• Auditing patient accounts for proper refunds.

• Working Accounts Receivable

• Inputting Insurance checks to patient accounts

• Scheduling patient appointments

• Inputting patient demographics

• Scanning patients Insurance cards

• Inputting Insurance

• Month end

BACK OFFICE DUTIES:

• Rooming patients

• Assisting in medical procedures

• Preparation of all surgical consents

• Instrument auto claving

• General back office procedures

• X-Ray Developing

Ferrell Duncan July 2006- August 2007

Springfield, MO

Financial Advisor / Insurance Specialist

• Collections

• Verified insurance for patients

• Call patients to set up payment arrangements

• Making adjustments on patients that qualify for our Financial Assistance Program

• Work balances that were sent to bad debts or collections

• Audit charges when payments come in to apply to the correct charge

• Post checks for collection agency

• Calculated break downs of the payments the patients paid on there balance.

• Sent out letters to patients on there balances

• Printed out statements.

• Printed and calculated charge slips for law suits on patients

• Inputing Insurance for all Cox clinics, and hospital

• Updating insurance through faxes, and emails.

• Tieing charges to new and old charges

• Scheduling stop patient list

• Working GI reports from Logician

• Storing EOBs

DJ Orthopedics October 2005 - May 2006

Vista, CA

EXTERNSHIP

MEDICAL INSURANCE REP APRIL 2006 – MAY 2006

• Verify insurance

• Medical Manager

• HCPC Codes for Orthopedic products

• CPT Coding

DISTRIBUTION CLERK October 2005 – ARPIL 2006

• Maintain database accuracy and data entry on Image-Net

• Print and release completed orders

• Track UPS orders

Stater Brothers September 1997- October 2005

Oceanside, CA

GROCERY CLERK

• Ensured customer satisfaction by providing excellent customer service

• Trained new employees, instructing them on corporate policies and procedures

• Operated forklift and unloaded delivery trucks

• Responsible for accurate cash handling procedures

• Ordered product for store and coordinated warehouse orders

COURTESY CLERK

• Ensured customer satisfaction by providing excellent customer service

• Assisted customers with carry-out orders

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