Customer Service Manager
Resume:
JAMAR EDWARDS
East Point, GA 30344
*******.*****@*****.***
http://jamaredwards.carbonmade.com/
SUMMARY:
Skilled culinary professional with over 12 years experience in a la carte Asian-Fusion, American, fine-dining and banquet operations for leading hotels and restaurants. Customer focused; amid at preparing exquisite dishes that impress diners. Artistic menu design utilizing seasonal products. Recognized throughout career as going above and beyond to get the job done. Demonstrated strong decision-making and problem solving skills with good listening, oral and written communication. Thrive in high-pressure environments. Excellent teacher and motivator.
CORE COMPETENCES:
• Quality Control
• Menu Design
• Customer Service
• Fine Dining/Banquet/A La Carte
• Budgeting & PL Management
• Price Structuring & Cost Management
• Inventory/Purchasing
• Team Building & Training
• Special Event Catering & Planning
EXPERIENCE:
Landry's Restaurants, Inc - The Oceanaire Seafood Room, Atlanta, GA
Sous Chef, November 2010-Present
• Assist the Executive Chef in all aspects of hiring, training, reviewing and promotion of kitchen staff
• Develop seasonal menu items and create daily specials for VIP guest
• Handle inventory, pricing, employee scheduling, daily menu changes and cost control
• Supervised 10 or more kitchen personnel at any given time
Landry's Restaurants, Inc - Chart House Restaurant, Savannah, GA
Sous Chef, June 2010 – November 2010
• Lead pre-shift and post-shift meetings to update staff on menu items
• Handled inventory, scheduling, and cost control
• Supervised kitchen personnel under the direction of the Executive Chef
Legal Sea Foods, Atlanta, GA
Kitchen Manager/Key Associate, August 2008-May 2010
• Played an integral role in the restaurant by seeing to the day to day operation
• Created menus and developed specials
• Handled inventory, scheduling, and cost control
• Acted as closing Chef/Manager M-F
Starwood Hotels & Resorts Worldwide, Inc. - W Hotel, Atlanta, GA
Lead Line Chef and Sushi Specialist, May 2007 – January 2009
• Prepared Asian Fusion and sushi cuisine to spec
• Supervised kitchen personnel under the direction of the Executive Chef
• Created new recipes and updated existing menu items
• Prepare Banquet, special event and A la-Carte cuisine
• Represented W Hotel at Taste of Cobb, Taste of Asia, and Taste of Dunwoody
EDUCATION:
A Better World Reality, New York, NY, Real Estate class training, 2002
Community College of New York, New York, NY, Business Administration, 1998 - 2000
Laurinburg Institute Prep, Laurinburg, NC 1995 - 1998
AWARDS & CERTIFICATIONS:
Culinary Fight Night® Atlanta Winner, May 2010
ServSafe Certification 2008
Employee of the Quarter, November 2006, Legal Sea Foods
Make it Happen 2004, Chart House Restaurant
Contact this candidate