Store Manager
Resume:
OBJECTIVE
Highly motivated individual seeking a challenging position where I can use my skills, education, and knowledge to benefit the company and the client. I am a quick learner seeking the opportunity for advancement based on work performance.
EDUCATION
• TENNESSEE STATE UNIVERSITY, Nashville, TN May 2006
Bachelor of Science Degree with an Emphasis in Psychology and Sociology
• CUMBERLAND UNIVERSITY, Lebanon, TN May 2009
Master of Public Service Management
CERTIFICATIONS
• AMERICAN RED CROSS, Nashville Area Chapter
Adult and Child First Aid/CPR/AED Program Trainer
PERSONAL PROFILE
• Goal/Results Oriented Team player Professional Attitude
• Time Management Loyal/Trustworthy Relationship Skills
• Policies & Procedures Confidentiality Multi-Task Oriented
EXPERIENCE
COMMUNITY TIES OF AMERICA (CLOVER BOTTOM) Nashville, TN
Position: Qualified Mental Retardation Professional (QMRP) (Fulltime) 2009 to Present
• Coordinates overall development & implementation of client-based habilitative programming (e.g., individual support plan (ISP); profile of supports (POS); individual behavior guidelines)
• Acts as chairperson of inter-disciplinary team meetings in order to coordinate comprehensive delivery of services (e.g., speech, medical, pharmacy, physical therapy, occupational therapy, psychology, and psychiatry, vocational, educational).
• Model appropriate behavior/intervention to assigned caseload of 8-30 clients, supervises assigned staff (e.g., residential care supervisors; therapeutic program workers; activity therapy specialists) in delivery of services.
• Trains staff in effective delivery of training techniques/methods, ensures habilitative services & documentation meet requirements (e.g., Medicaid/I.C.F./M.R.).
• Maintains accurate records of program implementation, reviews programs to determine effectiveness/compliance & initiates modifications/corrective action if necessary.
• Conducts periodic rounds of cottages/modules/units/buildings or other active treatment locations to ensure proper implementation of programming & to monitor staff (e.g., therapeutic program workers) in proper documentation, appropriate client interactions & compliance with Medicaid/I.C.F. /M.R. regulations & standards.
• Acts as chairperson of team meetings to review, analyze & modify 30/90 day & annual reviews of client habilitation plans to include review of information prior to team meetings, chairing meetings, facilitation of discussion, development of goals & objectives for clients, prioritization of goals & objectives, proofreading minutes of meetings & writing of individual programs, changes to &/or modifications of client programs on ongoing basis.
• Coordinates client home visits, transfers (i.e., inter/intra facility) & discharges to ensure efficiency; acts as liaison with client families, guardians, case management staff &/or community based staff; prepares reports, forms & correspondence related to clients.
GROUP EFFORT FOUNDATION, INC Gallatin, TN
Position: Residential House Manager (Full-time) 2008 to 2009
• Supervise staff, conduct staff meetings, train and evaluate all staff, scheduling and calculation of time sheets, conduct interviews for new hires, responsible for all disciplinary action or termination of staff, responsible for keeping a budget for staff and residents.
• Works with agencies and service providers to facilitate case coordination and information sharing.
• Refers child victims and their families to appropriate community agencies such as crisis intervention; legal advocacy; counseling agencies for medical, mental, physical, social and educational needs.
• Maintains case records and provides assistance with appropriate documentation.
• Works closely with law enforcement agencies, schools, health, and welfare agencies.
• Assists with prevention/education curriculum development and presentations
• Aide in the enhancement of communication and social skills that are specific goals from a treatment plan of care specifically written for that individual.
• Maintains case records and provides assistance with appropriate documentation
MUR-CI HOMES Nashville, TN
Position: Developmental Technician (Full-time) 2008 to 2008
• Support and supervise adults and adolescents of serious mental and physical disabilities to administer personal care to individuals served, which includes: bathing males and females, administering personal hygiene performing fundamental nursing care related to client s, grooming, meals and dressing. And changing diapers.
• Teach clients how to model behaviors and skills that allow them to be independent and successful, and encourages healthy attitudes. Initiates and maintains an active environment through supervision/interaction to provide recreational and supplemental activities designed to maintain and expand individual skills.
• Maintains case records and provides assistance with appropriate documentation.
MONROE HARDING Nashville, TN
Position: Residential Counselor (Full-time) 2007 to 2008
• Support and supervise child victims of serious physical abuse at-risk youth and families.
• Teach youth how to model behaviors and skills that allow youth to be independent and successful, and encourages healthy attitudes.
• Maintains case records and provides assistance with appropriate documentation.
CONNEXUS INCORPORATED Nashville, TN
Position: Case Manager I (Full-time) 2007 to 2007
• Works with agencies and service providers to facilitate case coordination and information sharing.
• Refers child victims, and children with different mental disabilities and their families to appropriate community agencies such as crisis intervention; legal advocacy; counseling agencies for medical, mental, physical, social and educational needs.
• Maintains case records and provides assistance with appropriate documentation.
• Works closely with law enforcement agencies, schools, health, and welfare agencies.
• Assists with prevention/education curriculum development and presentations.
HERMITAGE HALL Nashville, TN
Position: Residential Counselor (Full-time) 2006 to 2007
• Support and supervise child victims of sexual and serious physical abuse,
• Teach children how to differentiate between good and bad touches, identify safe people, along with assertiveness and problem solving in unsafe situations, and encourages healthy attitudes.
• Maintains case records and provides assistance with appropriate documentation.
AMERICAN RED CROSS Nashville, TN
Position: Component Lab Assistant (Part-Time) 2003 to 2007
• Primarily responsible for assisting component staff in the processing and manufacturing of blood and their components by segmenting blood bags after leuko-reduction.
• Responsible for preparing bags for shipment to hospitals.
• Continues training to stay compliant with FDA, and OSHA regulations.
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