Megan Ann Nunez
Los Alamitos, CA ***** 562-***-**** ***.*.*****@*****.***
Human Resources Professional
Certified Professional in Human Resources (PHR) with additional state certification in California (PHR-CA) offering a 15-year HR career distinguished by commended performance and proven results.
Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
HR Skills
HR Department Startup
Employment Law
FMLA/ADA/EEO/WC
Multi-State Payroll
Staff Recruitment & Retention
Employee Relations
Alternative Dispute Resolution (ADR)
Benefits Administration
Training & Development
Performance Management
Organizational Development
HR Policies & Procedures
Professional Experience
Alta Home Care – Laguna Woods, CA
One of California’s largest home healthcare providing agencies.
Hiring Manager/Corporate Recruiting Manager, 2009 to Present
Maintained full accountability for the effective and efficient staffing of more than 500 clients. Acted as primary liaison between corporate headquarters and site operations providing a variety of proactive recruiting and human resource functions.
Key Results:
Decreased turnover rate to an all-time low through the development and implementation of a retention bonus plan.
Created opportunities for strategic alliances, collaborations, and partnerships with trade schools, colleges, and technical schools, including presenting several expositions establishing a recognizable, “employer of choice” reputation for the company.
Recruited, hired, trained and disciplined staff while actively taking steps to improve employee morale and instill knowledge of company history, culture, goals and service expectations to team.
Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide.
West Coast Pools and Spas, Inc. Corona, CA
Mid-size swimming pool and masonry contractor.
HR Manager/Corporate Controller, 2006 to 2010
Recruited to help company incorporation and expansion, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive
Professional Experience (continued)
programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues.
Key Results:
Played a key role in ensuring the successful launch a new corporation. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.
Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.
Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Rectified payroll process by instituting a computer based system that eradicated errors and slow processing time.
Processed all new hire, benefits, leave, termination and payroll ensuring 100% compliance with laws and mandates.
California Software Corporation Irvine, CA
International niche software development company employing professionals worldwide.
HR Manager/Corporate Controller, 2001 to 2006
Managed full spectrum of accounting and human resource functions including bi-weekly payroll for over 100 global employees. Fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, and performed exit interviews. Represented organization at personnel and tax related hearings and investigations.
Key Results:
Co-developed company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 200+ to less than 15 per month.
Education & Certifications
California State University Long Beach Long Beach, CA
Bachelor of Science (BS) in Business Administration (with Minor in Human Resource Management), 1996
HR Designations:
PHR-CA (Professional in Human Resources with CA state-specific certification), 2002
PHR (Professional in Human Resources), 2002
CPP (Certified Payroll Professional), 2002
QuickBooks Certified Pro Advisor, 2006
Of Note
Systems Experience:
SAP, ADP, J.D. Edwards (JDE), Oracle, Timberline, Ceridian, Kronos, Lawson, Paychex, PeopleSoft, Great Plains / MS Dynamics, Macola, MAS 90 / 200, Master Builder, NetSuite / NetLedger, Peachtree, QuickBooks, Timeslips, Yardi, ACT, Access, Cognos, Crystal Reports, Lotus, Microsoft Office, Pivot Tables, Macros and Windows operating systems