Customer Service Assistant

Brandy Carter

**** ***** **** **. *** **** •Chattanooga, TN 37416 • 731-***-**** • ******@****.***.***

OBJECTIVE:

Obtain a position that allows me to use the skills I have learned as a criminal justice major

EDUCATION:

Bachelor of Science in Criminal Justice

University of Tennessee at Chattanooga Expected Dec 2011

• GPA: 3.0

RELEVANT COURSEWORK:

• Violence in America

• Correctional Admin. & Legal Rights of Inmates

• Information Systems in Criminal Justice

• Law and Justice System

• Minorities in Criminal Justice

• Victimology

RELEVANT EXPERIENCE:

Intern Summer 2011

Dyer County Courthouse Dyer County, TN

• Learned how a case is tried from beginning to end and how general sessions and circuit court is conducted.

• Developed proper office and court etiquette

• Learned how the court docket is made each week

Intern Summer 2011

Dyer County District Attorney’s Office

• Learned how the prosecution side of the law works

• Developed proper skills on attorney/ client interviews

• Proper protocol for treating victims who have loss family members

OTHER EXPERIENCE:

Retail Associate September2010 – Present

Staples Chattanooga, TN

• Ensured customers were satisfied, by providing excellent customer service, answering

questions, and helping them locate items

• Maintained a positive work environment with coworkers, supervisors, and customers

• Perfect score on 3 mystery shop visits

HONORS AND AWARDS:

• Dean’s list 2007-present

• Scholar in residence 2007-present

COMPUTER SKILLS:

• Intermediate Microsoft Office skills, including Excel, PowerPoint, and Word

EXTRACURRICULAR ACTIVITIES:

• Volunteer for Voters Registration in Dyer County TN

• Assistant Court Reporter

• Assisting Deputy Clerks

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