Customer Service Supply Chain

Amber Crum

*** *** ****, ***** ******, LA, USA **037 504-***-**** ****.*****@*****.***

Objective

Career opportunity in the field of International Business, in which research knowledge, leadership abilities, language skills, and experience abroad can contribute to an organization’s goals.

Education

Southeastern Louisiana University (SELU), Hammond, LA

Bachelor of Business Administration: International Business Concentration

Minor: Spanish/Italian Graduation Date: Dec 2011 GPA: 3.8 Magna Kum Laude

Course work includes: International Marketing; International Finance; Communications for International Business; Spanish for Business and International Trade; Supply Chain Management; Macro & Micro Economics; Managerial Accounting; Business Strategy

Università degli Studi di Verona, Verona, Italy Aug 2010 – Aug 2011

Economia Lingue e Letterature Straniere

Key Qualifications

• Exceptional ability to communicate across cultures and present information in an engaging manner.

• Strong leadership skills acquired through active involvement in student organizations and in ROTC.

• Organizational, research and planning, and multitasking skills developed through educational and work experiences.

• Advanced proficiency in Italian; intermediate proficiency in Spanish

• Computer Skills: Microsoft Office - Word, Power Point, Excel, 50 wpm

Experience

Ruby’s Boutique, Hammond, LA, Sept. 2011 – Dec 2011 Internship: fashion merchandising

Made creative window displays, assisted customers: worked to close sales, match customers with products.

Lowes: Home Improvement, Cashier, Hammond, LA, July 2008-Aug 2010

Provided courteous and efficient customer service. Assisted with inventory: stocking, front and face, reporting shrinkage.

Barnes and Nobles Café, Barista, Hilton Head Island, SC, May 2007-January 2008

Greeted and assisted customers in selecting items. Performed merchandise stocking functions, maintaining organized displays

Accomplishments

Italian Club: Cultural Development; President, Secretary

Assist the President and members in raising cultural awareness in our community while promoting SELU, more specifically the Foreign Language Department

The National Society of Collegiate Scholars, Member

Attend conferences and learn networking, leadership skills, self exploration, and how to apply personal skills as a leader

Sigma Alpha Pi: Leadership Society. Treasurer

Manage organization finances while working with Fundraiser Coordinator and President to reach specific goals

Spanish Club: Cultural Development. Member

Assist faculty adviser and other members with raising awareness of Spanish Club. At meetings, practice Spanish language.

Phi Sigma Iota International Foreign Language Honor Society

Fall 2011: Presidents list, Fall 2007 through Fall 2011 Dean's List

Study Abroad

Italy: Verona, through Rotary International: The Rotary Foundation Aug 2010-Aug 2011

I spent a year in Italy traveling and experiencing immersion in European culture. I am now fluent in Italian up to level B2. Completed courses in: International Marketing and Logistics; History of Business; Italian; History of Theater and Entertainment.

Italy: Rome, Viterbo, Sorrento, Capri, Napoli, Pompeii, through SELU Summer 2009

I traveled and learned about the Italian culture, history and language. I had the opportunity to develop contacts and practice speaking Italian. Completed two college courses and became more proficient in the Italian language.

Germany, Czech Republic, Switzerland, Liechtenstein, through The Louisiana School for Math, Science, and the Arts,

from December 2006-January 2007 I traveled to Europe for the first time. Attended local festivals, and learned about US/European cultural differences and life in the European Union.

References provided on request

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