Customer Service High School

Jeff S Kress

**** ******* ****** *****

Austin, TX 78745

Tel: 512-***-****

Cell: 512-***-****

******@*******.***

OBJECTIVE

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To apply a solid education in GIS science and experience in ArcGIS.

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An entry level opportunity practicing skills obtained in these areas.

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The opportunity to learn from an established and proficient company to enhance

my abilities and offer quality assistance.

WORK EXPERIENCE

Texas State University Facilities Dept. GIS/CAD 05/2012 -Present

Office, San Marcos, Texas

Intern

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Collected field data using both digital sensors and hand-drawn sketches

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Digitized data into CAD and ArcGIS formats

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Organized and published several maps for the University

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Scanned and organized several sets of blueprints using commercial plotters

Startingfromscratch Inc. (Frank and Angie's Italian 08/2010 -Present

Restaurant), Austin, TX

Waiter

Performed regular customer service interaction and needs analysis.

Organized and aided the development of a delivery service and call center.

Maintained consistent schedule for two years.

Green and Growing Nursery, Pflugerville, TX

01/2009 -08/2009

Nursery Attendant

Provided customer needs analysis and project evaluation and planning.

Maintained (fed and watered) a variety of plants in different environments.

Maintained and stocked storeroom and sales area.

Provided customer assistance and direction.

Dell Jewish Community Center, Austin, TX

05/2007 -07/2008

Aquatic Attendant

Performed regular poolside maintinence and chemical analysis.

HireDesk Applicant Tracking System

http://www.TalentTech.com

Provided patron support and service.

Maintained consistent schedule for the year.

City of Austin Parks and Recreation Department, 05/2004 -08/2007

Austin, TX

Aquatic Attendant

Maintained poolside maintenance and chemical analysis.

Provided patron support and guidance.

Managed a team of 3 lifeguards.

Maintained site integrity and security.

EDUCATION

Texas State University San Marcos, TX 2009 -Present

B.S. in Dual Major: GIS Science and Anthropology, GPA:

3.64

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Dean's List during 4 semesters

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Alpha Chi National Honors Society Member (pending)

University of Dallas Dallas, TX 2007 -2008

B.A. in Undecided, GPA: 2.76

Played on the University baseball team

St. Michael's Catholic Academy Austin, TX 2003 -2007

High School Diploma, GPA: 3.7

SKILLS

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Proficient in ArcGIS program analysis and data management

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Practiced in Adobe Creative Suite 5 Illustrator

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Practiced in Digital Remote Sensing image analysis

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Basic knowledge of Autodesk AutoCAD

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