Human Resources Specialist

Veronica Elizabeth Gonzalez

*** ******** ***** • San Jose, CA 95123 • 408-***-**** • *********@*****.***

SUMMARY

Innovative and accomplished professional with extensive office administration, administrative management, customer service and analytic experience looking to utilize this knowledge to obtain a rewarding career opportunity with a progressive and dynamic company or organization.

EDUCATION & SKILLS

BACHELOR OF ARTS DEGREE • Major: Psychology Minor: Mexican American Studies

San Jose State University San Jose, CA 2006

ASSOCIATE OF ARTS DEGREE • Major: Psychology

Evergreen Valley College San Jose, CA 2004

Computer Literacy: Proficient and knowledgeable in the use of various software applications including Microsoft XP (MS Outlook, Excel, Word, PowerPoint, Access, Money, and Internet Explorer), SAP, QuickBooks, Paradox and T-Value.

PROFESSIONAL EXPERIENCE

Adobe Systems San Jose, CA 2008-2010

PRICING SPECIALIST

• Accurate and timely creation and implementation of approved pricing.

• Analyze and understand PARs that need to be implemented by working with

product managers and other teams.

• Prepare and create pricing by validating skus and pricing matrices.

• Communicate pricing, changes and issues to others in the organization.

• Ensure product milestones were met for the release of products and programs.

• Research and resolve questions to support the business and provide audit trail for

Sarbanes-Oxley compliance.

• Worked independently on defined set of tasks with little need for direction or supervision.

Symantec Corporation Cupertino, CA 2007-2008

HR SPECIALIST

ASSOCIATE PAYROLL SPECIALIST

• Responsible for supporting internal recruiters in the recruitment process of potential candidates.

• Submit and follow-up on background checks for candidates through HireRight.

• Preparing and sending to candidates offer letters and required documentation for hiring.

• Main point of contact for candidates and new employees.

• Conduct new employee orientation, including verifying employee eligibility documentation.

• Compile, organize and enter employee files.

• Manage and the main point of contact on the Payroll help desk by answering employees Payroll inquires in a

timely and accurate manner.

• Process Verification of Employment requests submitted to the Payroll Department.

• Input and process employee timecards on a daily basis.

• Process employee paid time off adjustments.

• Create and manage payroll reports necessary to process Payroll.

• Auditing Payroll reports to ensure accuracy.

• Handle incoming/outgoing mail and preparation of overnight delivery.

• Assist colleagues with special projects.

Western Technology Investment San Jose, CA 2001-2007

Firm specializing in debt investments to venture-backed technology and life sciences companies.

ADMINISTRATIVE ASSISTANT

• Sole administrative support for firm. Primarily responsible for supporting CFO and Controller.

• Manage, coordinate and prepare monthly billings and financial reports for eight officers and one principle.

• Accountable for ensuring that insurance policies were in force and up to date for 400 active companies.

• Compiled and presented to group weekly excel spreadsheets outlining loan delinquencies.

• Compile, organize and enter new account information in the firm-wide system.

• Responsible for compiling and mailing quarterly board books, shareholder reports and K-1’s.

• Perform data entry, filing and computer work which included the creation of various types of documents, confidential reports, spreadsheets, insurance certificate requests and inter-corporate updates.

• Maintain and update client database account information.

• Audit, purchase and handle all technical maintenance on office supplies, materials and machinery.

• Serve as main point of contact/liaison for office equipment rental and repair, maintenance, requesting certificates of insurance and placing material orders with select vendors.

• Handle and address all incoming calls and correspondence via multiple phone lines, fax, and email.

• Coordinate, schedule and maintain calendar of appointments, conferences, meetings, and various events.

• Handle and address problems of diverse scopes and complexities requiring independent judgment to resolve day-to-day issues.

• Assist in the performance and completion of special projects as necessary to complete projects accurately.

• Handle all UPS billing, incoming/outgoing mail and the preparation and delivery of quarterly reports.

State Farm Insurance Los Gatos, CA 1998-2001

MANAGER/ADMINISTRATION

• Managing and overseeing the administrative duties related to claims processing and the coordination of enrollment data.

• Developed, cultivated and serviced client accounts in order to maintain a current database.

• Created and developed documentation and verifying of claims for our clients and regional offices.

• Processed and tracked client payments, initiated past due notices and assisted with collection actions as necessary.

• Performed other administrative duties including banking deposits, payroll, filing and scheduling.

• Ensured high level of sales service and quality standards through the use of client-focused service methodologies.

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