Manager Sales

Charles (Jake) Jacobs

** ******* ****. ***** ******, WA 98672. 509-***-**** (Home) email: *****************@*******.***

509-***-**** (Cell)

EXPERIENCE

• Customer relations • Manager of 100+ subordinates • Customer demonstration

• Operations experience • Navy electronic systems. • UAS CONOPS development

• Overseas/combat site lead experience • Networking • Business development

• Unmanned air systems • Self starter • 24/7 availability

Wyle April 2011 – Present

Senior International Business Development Manager

• Supports tasking at the Naval Air Systems Command PMA-263 for the Small UAS Foreign Military Sales (FMS) program

• Provides analyst support/leadership for the New Business Development Program Office

• Performs program management and pre-case support, research, acquisition/procurement of systems and development of associated documentation to include correspondence, analysis reporting and briefing materials for 1206, FMF, and host nation funded acquisitions

• Provides action tracking system management and recommended issue resolution to the government customer

• Performs as the subject matter expert on ScanEagle UAS for the Naval Air Systems Command PMA-263 FMS New Business Development Program office

Insitu, Inc. March 2010 – April 2011

Director, Demonstration Programs

• Managed a team of 5 personnel responsible for demonstrating Insitu's entire product line to emerging and potential customers worldwide

• Directed the deployment, operation, and maintenance of Insitu Flight Demonstration Systems, including but not limited to the team's specialized vehicles, aircraft, and ground support equipment, and several other demonstration and exercise systems

• Organized and managed complex exercises, extended flight operations, and technology demonstrations at distant locations

• Worked for the Business Development, Sales, and Marketing Vice President to determine how best to showcase Insitu's product features and capabilities

• Liaison directly with customers in order to assist in the development of UAS Concepts of Employment (CONEMPS), Concepts of Operation (CONOPS), and/or Tactics, Techniques, and Procedures (TTPs) to meet their operational needs

• Managed a 2 million dollar annual budget, and 5 million dollar demonstration system.

• ScanEagle subject matter expert for Business Development and Sales and Marketing teams

Insitu, Inc. August 2008 – March 2010

FSR Supervisor

• Managed and provided support for 200 Field Systems Representatives (FSRs) who were deployed around the world in support of customer UAV missions

• Scheduled 100 FSR’s for 22 different UAV site locations

• Ensured fully prepared, mission-ready FSRs were provided to support customer deployment needs against available FSRs and develops and updates the schedule of assignments

• Outstanding Communication, Training and presentation skills

• Completed 70 time cards weekly for 70 FSRs using Citrix

• Assisted in the FSR hiring process, orients, developed and motivated an extensive staff of UAS Operators and Maintainers (FSRs), many of whom were on long-term OCONUS assignments

• Developed and implemented deployment-related policies, procedures, and checklists (e.g., pre-deployment orientation, deployment bonus program, pre- and post-deployment leave tracking, etc.) for assigned personnel. Federal / State Labor Laws compliance

• Provided 24/7 support to Insitu FSRs in the field for both personnel and UAS product-related matters

• Deployed on short notice for the Navy Scan Eagle program as the UAV subject matter expert/lead AVO/payload operator for high profile missions/operations overseas •

Insitu, Inc. June 2007- August 2008

Scan Eagle UAV Pilot/Pay Load Operator

• Completed multiple overseas combat land and maritime Scan Eagle UAV deployments as a pilot, maintainer and site lead for SOCOM, Naval Special Warfare Command, U.S. Navy and MARSOC.

• Maintainer II qualified. Mastered customer relations during deployments

• Over 3500 flight Hours, and 300 launch and recoveries

• Mastered Insitu applications to better myself and be the go-to guy

United States Navy July 1997 - March 2007

Manager/Supervisor

• Managed 53 Personnel as the acting Lead Chief Petty Officer

• Advised, mentored and trained 53 subordinates

• Evaluated the performance of 53 enlisted personnel

• Provided technical expertise to 53 junior personnel and 4 junior Officers in Navy Electronics/Communication systems.

• Completed 200 hours of military/business leadership classes.

EDUCATION

AS in Electrical/Mechanical Technologies

Coastline Community College - Fountain Valley, CA

BS in Homeland Security

University of Maryland University College- Adelphi, MD

ADDITIONAL EDUCATION

Certified SCP Field Service Manager

Service Strategies- San Diego, CA

Kidnap and Extortion Crisis Management Certification

Control Risks- London, UK

ADDITIONAL SKILLS

Sales Force, CDL Class “B” Drivers license, DoD SAP policies and procedures,

SECURITY CLEARANCE:

Secret: expires 2017

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