Manager Customer Service
Resume:
Patricia Lindsey
[**** King Drive Tyler, Alabama 36785 Phone: 334-***-**** or 334-***-****) E-mail : ***********@*****.*** }
Objective Highly motivated Office Manager with the ability to drive complex
projects from concept to completion while performing daily
administrative tasks necessary to maintain operations.
Experience Office Manager
May 2011 - March 2012 Taylor Internal Medicine Selma, Al
• Oversee the daily operations 15 Employees, 2 Nuclear Tech.
• Maintain computer and phone equipment.
• Verify Insurance, Scheduling, Checking In & Out patients
• Maintain time off request.
• Hire new personnel and apply disciplinary policy.
• Ordering office and medical supplies.
• Appointment reminder.
• Daily paper work.
• Patient Management system ( EMR System).
• Multi-Phone Lines
• Maintain aspects of employee file.
Office Manager
Oct. 2002- May 2011 Chudy Okoye, M.D. Selma, Al
• Managed Accounts Billable/ Receivable
• Checking Patients In & Out
• Answering Multi-Phone lines
• Scheduling Appointments and Procedures
• Insurance verification
• Medical and Administrative Billing & coding
• Building Referral network
• Medical Records
Secretary
Mar. 1999- Sept 2002 Baptist Hospital Montgomery, Al
• Resolved client inquires and complaints
• Prepared Memos and Reports.
• Maintained Employee Records
• Office Supply Management
• Answering multi-phones
Clerk
May 1989- Feb. 1999 Montgomery Regional Hospital Montgomery, Al
• Ordering supplies
• Using Star System
• Answering Multi-Lines
• Assisting Nursing Staff as needed
• Replenishing supply system
Education Central High School Hayneville, Al
1983- 1986
Skills CPR certified, Microsoft excel, Microsoft word, customer service skills.) .
Reference:
Cheree Jones, LPN
Vaughn Regional Hospital
Yolanda Howard
Receptionist- Dr. E. Okeke
Dr. Chudy Okoye
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