Matt Haberlie
Resume:
Matthew Haberlie
North Hollywood CA 91601
*********@*****.***
Work Experience
Registered Sales Rep Jan 2009 - Present
Wachovia Securities, Century City CA
• NASD Series 7
• NASD Series 66
• Prepare for the regional sales senior VP weekly and monthly reports to track all sales and referrals from the Wachovia bank to brokerage.
• Place solicited and unsolicited trades for stocks, bonds, mutual funds, and options.
• Build clients profiles based on investment objectives, risk tolerance, and financial goals.
• Clear restrictions and exception on suspended accounts.
• Resolving clients’ issues and concerns by problem solving through active listening and finding creative ways to solve problems.
Personal Banker 2 May 2008 - Jan 2009
US Bancorp, Los Angeles CA
• Actively developed new business and expanded existing customers relationships
• Assesses and solved customers’ banking needs
• Prospected clients for financial planning and Commercial real estate division of US Bank, I worked with these departments to structure and complete the sale.
• Originated and closed consumer loans, As well as safe deposit transactions
• In the absence of the branch manager, I lead in opening and closing procedures as well as security issues
• Made financial presentations at business events, to show clients the benefits of bank and investment products.
Sr. Loan Officer Aug 2007 - April 2008
Innovative Mortgage Group, Monterey Park CA
• Responsible for finding new clients and getting them interested in refinancing or purchasing a home
• My production revolved around my own ability to motivate myself and be persuasiveness as a salesman
• Sales were accomplished by building rapport with the customer and by understanding their needs, while as finding out who they are as a person and what motivates them when they make sale decisions.
• Responsible for gathering all appropriate documents and getting them submitted to the appropriate bank to fit the scenario.
• Continuously a top producer because of my highly motivated, aggressive and goal oriented attitude
Branch Manager April 2005 - Aug 2007
United Liberty Mortgage, Long Beach CA
• $21 million in loans closed in annually from cold calling. $1 million in revenue generated.
• Started out as a loan officer, after breaking and setting all branch records was moved up to branch manager within 6 months.
• In charge of reviewing resumes, conducting interviews, and hiring processors, loan officers, telemarketers to completely staff the office
• Prepared for the owner of the company daily, weekly, month, quarterly and annual tracking reports. Analyzing each individuals lead to origination, origination to prospect, prospect to close ratios. Reports also detailed that branches ratios as whole.
• Negotiate aggressively and confidently with banks for better terms/conditions for customer’s mortgage
• Basic accounting for the branch, making sure venders was paid and the branch ledgers were balanced. Working closely with escrow department to see that funds were dispersed correctly.
• Held monthly training classes for new hires as well as daily and weekly refresher classes to keep my staff updated on the latest tools and information in the mortgage industry
• Set and meet all monthly and quarterly sales goals for my branch
• Prepared daily, weekly, monthly reports on the progress and completion of those goals
• Oversaw every aspect of every loan done in my office making sure that every file was 100% in compliance and completely filled out
• Responsible for managing all 15 people in the office
Registered Financial Advisor Feb 2004 - April 2005
L.S. Capital, Los Angeles CA
• I built a client list of high net worth clients and trading groups.
• My trading was focused on fixed income securities also sparsely trading mutual funds as well as stock.
• All maintained a high level of personal customer service and satisfaction, by meeting all my clients full service needs, while finding innovative ways to help them reach their financial goals
• At all times staying abreast to an ever changing market threw reading many financial reports, magazines, online research, watching CNBC and Bloomberg, listening to data on my IPod. I also rounded out my perceptive by reading specific sectors information.
• Analyzed investment vehicles threw basic technical analyses.
Commodities and Futures Broker Aug 2003 - Jan 2004
Global Futures Exchange & Trading Co. Inc, Encino CA
• Responsible for generating leads and new business for Global Futures
• Negotiating deals with retail and intuitional accounts on commissions rates
• Setting up demos of Global Futures trading platforms
• Responsible for building, maintaining and expanding client relationships.
• Uncovered opportunities through proactive calling to targeted account list
• Followed-up on leads generated from website inquiries and e-marketing campaigns
• Qualified leads to identify customer requirements and apply appropriate solutions
• Achieved/exceeded monthly sales targets
• Negotiated and closed business
Registered Financial Advisor/Floor Trader Jan 2001 - June 2003 E*Trade Financial, Arlington VA
• Responsible for sales of securities products (IRA’s, Margins Accounts, Options Accounts and 529 College Education Plan)
• Responsible for sales of banking products (checking, savings, money market accounts, certificate of deposits, and IRA’s)
• Responsible for sales of loan products (auto loans and credit cards)
• Through both one on one and group training I helped new sales rep take what was learn in the train class, effectively implement it in day to day sales.
• Educated customers on a wide range of financial products, services and technology offerings
• Ensured customers received the highest levels of customer service at all times
• Achieved retention and asset-gathering goals by engaging clients in a cross selling a wide-ranging exploration of client's level of knowledge, family financial objectives, current planning practices and confidence level with current outside advisers
• Managed client contact schedule as required, making outbound calls in the absence of inbound calls
Credit Card Service Representative Jan. 2000- Dec.2000
Navy Federal Credit Union, Vienna VA
• Cross-sold credit card customers Navy Federals’ banking products ( CD’s, Savings, Checking, Money Market, Home Loans,
• Provided excellent phone service support to members (took requests for credit card applications, filed lost and stolen credit card reports, provided payoff requests on loans, and supplied general information on available funds)
• Transferred funds between accounts for customers (made adjustments to balances)
• Took requests to increase credit lines
Teller Feb 1999 - Nov 1999
Way Point Bank, Harrisburg PA
• Accepting and processing deposits
• Assessed customer with saving withdraws, loan payments, credit card advances and cash checking.
• Actively participate in branch promotions and cross-sell bank products
• Always keep cash drawer balanced
• Maintain confidentiality of customer information, bank policies and procedures.
• Cross-sold all banking products
Manager Dec.1995- Jan.1999
Chesapeake Bagel Bakery Vienna VA
• Developed work schedules for 15- 20
• Guaranteed customer satisfaction and fixed all customer complaints
• Supervised personnel
• Responsible for financial operations (performed cash outs, prepared bank deposits, placed inventory orders, received and checked new stock, and wrote company checks for payment of stock ordered)
• Conducted all aspects of store activity
Education
1997 - 1999 Messiah College, Harrisburg, PA
Acquired 52 credit hours toward Bachelors degree
Financial Certificates and Licenses
• NASD Series 7 General Securities License
• NFA Series 3 National Commodities Futures License
• NASD Series 63 Uniform Securities Agent State License
• NASD Series 65 Registered Investment Advisor License
• Top Sales Producer of the year Award 2005, United Liberty Mortgage
• Top Sales Producer of the year Award 2006, United Liberty Mortgage
• Customer Service in the E-commerce World
• E*Trade Certified Floor Trainer
• Customer Service Award from Navy Federal Credit Union
• Employee Service Award from Chesapeake Bagel Bakery
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