Customer Service Medical
Resume:
Anette Boeve
Lowell, MI 49301
Education:
Keiser University- Associate Degree -Medical Assisting/Office Procedures
Billings Business College - Associate Degree - Accounting
H&R Block - Certification in Tax Preparation
Work History:
AAA Call Center
Call receiving of inbound calls from member requesting road service, Dispatching service to providers, transferring members to proper extensions, usages of maps and other devices to locate addresses
Holy Rosary Clinic
Medical record preparation and input, Patient intake forms, Appointment settings, Switchboard duties, Patient vitals, Medical supply ordering, assisting with medical procedures
Billings Clinic
Patient registration, Medical supply ordering, Medical record collations, insurance verification and insurance posting, Customer service, appointment setting
Wal-Mart
Supervisory duties including interviewing, evaluating and training of new employees, Balancing cash register drawers, Conducting weekly meetings, Supervision of employees working at various locations in store
Skills:
Various computer programs including Messaging and Email
Call receiving skills and experience
Customer Service knowledge
Supervisory Skills
Medical Office Procedures
Avaya Phone System
MS Maps
Contact this candidate