Sidney L. McKinney/ 706-***-**** ******.**********@*******.***
Objective: To show what a great administrative supporter and liaison to all can do.
Summary of Qualifications
Able to work independently, prioritizes work and exercise good judgment.
Excellent computer, organizational and verbal skills.
Able to Multi-task, good work ethics, attention to detail.
Knowledgeable, professional, company goal achiever.
Adheres to organizational structure and functionalities.
Interacts with superiors and all levels of staff and management and outside agencies and regulators.
Picker / Packer, School Specialty Inc 717-***-****) 06/11 – 08/11
Picked merchandise according to the order.
Prepared / boxed the merchandise for shipment.
Used RF hand scanner, to scan items on order tickets.
Worked on the problem line, to correct issues with orders.
Assistant Instructor, Fear Knot Martial Arts, Inc 717-***-****) 10/10 – 08/11
Assist Instructor to the Ninja and Little Ninjas martial arts program (ages 5- 8)
Assist Instructor to the Karate Kids/Youth Program (ages 9-13)
Travel from school to school to assist in the instructions of Basic Martial Arts (four locations)
Picker / Packer, School Specialty Inc 717-***-****) 05/10 – 09/10
Picked merchandise according to the order.
Prepared / boxed the merchandise for shipment.
Used RF hand scanner, to scan items on order tickets.
Trained on how to use and drive a forklift.
Assistant to Facilities Manager/Executive Secretary 212-***-****)
New York Federal Reserve Bank 07/09 – 03/2010
Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Compiled data, research, and prepared papers for consideration and presentation by executives, committees and boards of directors.
Read, analyzed memos, submissions, reports to determine their significance and plan their distribution.
General office duties, ordering supplies, maintaining records management database systems, performing basic bookkeeping work.
Filed and retrieved corporate documents, records, and reports.
Travel arrangement for executives and incoming guests.
Office Manager/Secretary 718-***-****)
New York Psychotherapy and Counseling Center 01/06 – 05/08
Resolved customer complaints and answered customers' questions regarding policies and procedures.
Supervised office, administrative, customer service, employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Guide employees on handling difficult or complex situations, resolving escalated complaints or disputes.
Implemented corporate and departmental policies, procedures, service standards in conjunction with management.
Trained and instructed employees in job duties, and company policies.
Reviewed records, reports, payroll, production activities, shipping details, monitor work activities, and evaluate performance.
Data Entry/Clerk, Housing Preservation and Development 212-***-****) 10/04 - 05/05
Entered subsequent data in specific fields, using keyboards or scanners.
Compiled, sorted and verified t he accuracy of data before it is entered.
Compared data with source documents, re-enter data in verification format to detect errors.
Stored completed documents in appropriate locations.
Located and corrected data entry errors, report them to supervisors.
Maintained logs of activities and completed work.
Supervision/Management, Municipal Credit Union 212-***-****) 01/99 - 11/03
Dispatched (6) messengers on daily pickups, and supervised the work of the office.
Provided site management for companies’ nine branch offices.
Scheduled meetings, trained employees on procedures of the department/company.
Oversaw the daily operations for the department, computer input of incoming packages (FedEx, UPS, DHL, & Eastern Connection).
Scheduled work orders for the company with vendors, oversaw the maintenance/repair of the branch offices.
Supervised office moves, office staff, janitorial staff, purchased supplies and materials.
Bankruptcy Administrator, Municipal Credit Union 212-***-****) 11/98 – 1/99
Coordinated bankruptcy accounts for review, maintained the filing system.
Contacted trustees regarding past due payments and for reaffirmation agreements.
Processed refunds, setoffs, locks on accounts, prepared notifications, approved/declined actions on accounts.
Answered branch staff and member inquires (both phone and in person).
Education
Career and Educational Consultants Retail Training, Data Entry, Ten-Keys 2004
MTI Business School Business Administration
Jamaica High School Mechanical Drafting
General Equivalency Diploma (GED)
Skills: Microsoft office, Outlook, Excel, PowerPoint, Publisher, CorelDraw X4, Bridge Trak, E-time (payroll), Fms, Acco,
Typing (55 wpm), Filing, Internet, Xerox, Pitney Bowes envelope folder/stamp, Employee Appraiser 4.0, Scheduling, Coordinating, Dispatching, 8 hr/16 hr Security Certificates, Forklift operator (3000lb, 5000lb, 6000lb)