Project Manager Training

Stephanie Risi

*** ******* ***** ***** ****: 706-***-****

Rossville, GA 30741 Mobile: 860-***-****

Career Profile: Accomplished Management Professional with 22+ years of utility experience in Sales/Marketing/Project Management/Training and Power Analyst. Successfully developed utility marketing campaigns, strategies, and solutions that have generated revenue growth. Recognized for ability to build relationships with key management in commercial, industrial and national accounts. Well-versed in sales, marketing and skilled strategist/negotiator. Exceptional trainer, Instructional Designer with skills to motivate peak individual performance from team members with driving sustained forward growth momentum.

Education:

Cambridge College, Cambridge, Massachusetts

Master’s of Education (January 2007)

4.0 GPA

Teikyo Post University, Waterbury, Connecticut

Bachelors of Science, Marketing & Business Management (May 1996)

Areas of Expertise

• Project and Program Management

• Data Analysis and Conservation Load Management

• Contract Negations and Sales

Outstanding Achievements

• Designed marketing programs for utility companies and government grants. Resulted in being awarded $1.8 M dollars in revenue.

• Developed Critical Customer Code Policy for Connecticut Light and Power Company. Policy reduced millions of dollars in lawsuits. (Received Outstanding Achievement Award)

• Managed budgets for government training programs of $300k to $500k

• Liaison and Managed 70 account executives in Connecticut, Massachusetts and New Hampshire to assist with successfully selling products, services and conservation Load Management programs to commercial and industrial customers. Increased retention rate 50%

• Developed and Implemented the Electric Bike Program for three states in the utility industry, which increase positive public relations with municipal and commercial customers. (Received Outstanding Achievement Award)

• President Award & Outstanding Achievement Award recipient for 2 years from Northeast Utilities Service Company for excellence in work

Learn Achieve & Earn – Instructional Designer/Training Mgr. 9/05 –presently

• Provide Contract consulting that provides training in computer technology, Customer Service and Instructional Design to clients and corporations. Recruit all clients for programs from various corporations.

• Give presentations to corporations and government entities for recruitment.

Henkel’s & McCoy Inc. -Training Manager/Project Manager 4/03 – 9/05

• Development & delivery of technical training solutions, training needs analysis, curriculum design, user documentation, e learning, assessments and instructor-led training.

• Training and facilitation, training needs analysis, project management and consulting.

• Performed needs assessments and task analysis to determine performance objectives, selecting appropriate training media, and developing performance assessments and indicators for government audits.

Northeast Utilities Power Company

(Connecticut Light & Power Company)- Marketing Analyst 6/84 – 4/03

• Analyzed and forecast commercial, industrial and residential usage to ensure buyers bid on power demand successfully each month. Procurement of Power, New England Power Pool.

• Kept abreast of power supply options to ensure a competitive position in the marketplace

• Provided data analysis for Generation Partners Millstone Nuclear Power plants 1, 2, 3, New England Power Pool and Cogenerations partners.

• Communicated with 10 electrical Co-op’s on daily usage, developed reports, on month end usage and monthly company peak demand.

Account Executive/National Account Executive 1995 – 1998

• Identify, Develop, and evaluate marketing strategies, based on knowledge of establishment objectives, market characteristics, and cost objectives. Worked with commercial and industrial customers in Connecticut, New Hampshire and Massachusetts.

• Developed and marketed all phases of the Electric Bike Program for law enforcement.

• Meet with customers for most beneficial rate reviews. Street light programs and energy audits. Managed high profile commercial and industrial customers that significantly increased long-term alliance by 75% within service territory.

• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with TV, newspaper and radio media. Confer with legal staff to resolve contract resolutions with commercial and industrial customers.

• Work with contractors on energy audits for Conservation Load Management programs.

Interim Supervisor Business Office 1984 – 1995

• Managed information for electrical and gas customers regarding billings and shut offs

• Designed the Critical Customer Code Policy for the central region. Trained all personnel.

• Conducted social agencies meetings for towns & state of Connecticut for winter moratorium.

• Managed business office staff

Professional Skills

Proficient with Microsoft Office Suite, Poles &o Wire Training, Utility Sales Training, Emergency Restoration Training, Safety Training, Information Mapping, Workforce Metrics, Project Mgr.

Volunteer and Community Involvement Experience:

Boys and Girls Club, United Way Officer, Reach Out and Read, Pencil Pals, AABE

Bloomfield Board of Education Strategic Planning Committee, Strong Kids Campaign

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