Sales Manager

GEORGE W. MILLER

**** *** *** **** ************, Illinois 60048 262-***-**** ******.**.**@*****.***

SENIOR EXECUTIVE SUMMARY

Results oriented senior banking and finance executive with extensive background directing corporate and field operations. Over 30 years of proven ability to provide strategic direction on consumer retail, lease and dealer commercial portfolios. Develops and implements effective policies and procedures to enhance productivity and increase efficiency. Strategic thinker known for a highly energetic style of leadership with exceptional communication skills. Superior business acumen developed by diversified and consistent promotions through a series of increasingly responsible leadership positions. Proven ability to build professional relationships from both an internal and external perspective.

BANKING, CREDIT and MARKETING EXPERIENCE

VOLKSWAGEN CREDIT, Pleasant Prairie, Wisconsin

Regional General Manager (Sales) 2005-2010

Lead the Region Team with: $4.2 Billion in indirect automotive finance receivable portfolio, including: $850MM in floorplan and commercial lending; produced over 224k consumer retail and lease contracts, worth $3.7 Billion, across 16 states and 265 dealers in five years. Placed over $100MM in new dealer floorplan commercial loans per year for five straight years.

o Responsible for overseeing and managing: sales acquisition, risk oversight and retail/lease consumer credit.

o Earned ranking as top-rated regional office three out of five years.

o Grew the dealer floorplan/ commercial business from 72 accounts to 108 accounts in five years.

o Produced margins of 2.65% ROE and 1.65% ROA.

o Lead the Region Risk Committee to $-0- losses in five years.

DAIMLERCHRYSLER FINANCIAL SERVICES, Auburn Hills, Michigan

Project Team Leader (Marketing and Product Development) 2002-2005

Created and championed cooperative, team-oriented work environment, which combined resources from 32 departments to implement consumer retail loyalty programs.

Lead the team to increase R.L. Polk loyalty penetration rate four points through various initiatives.

Developed consumer retail-lease vehicle strategy with the OEM that: delivered and generated 7,000 new vehicle sales and over $40MM in gross profit margin.

o Chaired executive committee’s loyalty work team, which produced 16 initiatives and increased loyalty by 35%.

o Earned appointment to champion cross-corporate team for consumer lease loyalty, which resulted in moving lease penetration from 13% to 16% (an increase of 87,000 incremental vehicle sales).

o Won my second “Chairmen’s Award” for outstanding contribution to the company.

CHRYSLER FINANCIAL, Philadelphia, Pennsylvania

Zone Sales Manager, (Sales) 1995-2002

Lead, directed and managed a $3.5 Billion indirect automotive finance field sales and marketing acquisition office. Lead the sales and retail credit teams and managed the credit risk function for 3 states, with a staff of 28.

o Increased profits from $20MM to $45MM in seven years, with return on equity equal to 20%.

o Improved dealer floor plan share from 55% to 75% and attained total acquisition income of $112MM.

o Served as member of Zone Risk Management Team, which monitored 178 dealerships.

CHRYSLER FINANCIAL, Southfield, Michigan

Product Development and Pricing Manager, (Marketing and Product Development) 1991-1995

Established and lead the indirect automotive retail pricing for 116 branches across U.S. Expanded and improved various automotive finance brand products and services highlighting competitive pricing positioning which helped the corporation in achieving $852MM in corporate profits.

Developed three national innovative pricing structures, which raised market share over 15 points.

o Won the first of two “Chairmen’s Award”

CHRYSLER FINANCIAL, Washington. D.C.

Regional Marketing Manager, (Sales and Marketing and Product Development) 1990-1991

Oversee the marketing development for six states, nine branches and 23 sales personnel, by conducting classes in lease and balloon note consumer financing and acquisition of floorplan to branch and dealership personnel.

CHRYSLER FINANCIAL, Philadelphia, Pennsylvania

Area Sales Manager, (Sales) 1988-1990

Lead a group of automotive dealers to support retail consumer and floorplan finance business in three states.

ADDITIONAL EXPERIENCE

CITICORP ACCEPTANCE COMPANY, Boston, Massachusetts

Regional Sales Manager, (Sales and Marketing and Product Development) 1986-1988

Directed and lead a staff of 11 account managers in 13-state region. Conceptualized, marketed and implemented consumer and inventory floorplan finance programs within team environment.

CITICORP ACCEPTANCE COMPANY, Boston, Massachusetts

Regional Controller, (Finance) 1986-1988

Designed a financial reporting system for tracking the daily and monthly sales and credit results. Developed and installed a corporate forecasting system for budgets and senior-level reports.

CITICORP ACCEPTANCE COMPANY, Columbus, Ohio

Senior Credit Analyst, (Risk Management) 1985-1986

Maintained and underwrote commercial credit files. Responsible for monthly financial review package for the zone vice president.

EDUCATION

UNIVERSITY OF DELAWARE, Newark, Delaware

B.S. Business

BRANDYWINE COLLEGE/ Widener University, Wilmington, Delaware

Associates Degree in Accounting

COMPUTER SKILLS

Microsoft Office Suite

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