Electrical Customer Service

Joshua W. Moore

832-***-**** zbay7c@r.postjobfree.com

Summary – I am an Apprentice Electrician with many years experience in commercial and residential electric installations. I am currently pursuing my Journeyman License for the state of Texas. I have two thousand hours more of documentation needed before I can be invited to take the exam. I am enrolled in an electrical program to gain certification in Industrial Electrical Power and Technology, and also a certificate for Industrial Automation Technology. I am experienced with the NEC 2011 code book, Programmable Logic Controllers, motor controls, relays and contactors, commercial installations, residential wiring, etc. My goal is to advance in this industry, and attain a Masters License along with my Contractors License for the state of Texas.

Apprentice Electrician License Number - LN 170247

Work Experience

2011 – The Home Depot

Electrical Sales Associate

The Home Depot was very flexible with my full time school schedule, and they had an opening for an Electrical Sales Position. This worked well, as I was part-time and could advance with my schooling at a faster pace. Working the Electrical Department was a great experience in learning excellent customer service. This knowledge will be useful when working with customers in this industry to trouble shoot their electrical problems and questions.

2010 – 2011 – Sugar Land Electric, Sugar Land, TX

Apprentice Electrician – Dispatcher/Office Manager

Sugar Land Electric is a very successful residential and commercial electric company. My position with the company was to dispatch the employees, and plan out there schedules and routes for the next day. I would also help them with directions from a GPS tracking system on the vans. Managing the office tasks, taking phone calls, and scheduling appointments in the computer system was the main part of my day. I would pull permits for jobs, order truck stock and supplies needed for upcoming jobs, and maintain the warehouse supply of stock. I usually scheduled up to two estimates per week, when I had a break in my day I would meet with potential customers to take down information and get important photos of the job so that the estimator could work up and submit an accurate proposal. Occasionally I may go on a job with my tools to assist technicians if needed.

2010 – Acrux Staffing, Houston, TX

Apprentice Electrician – Commercial

This was a job in Brenham Texas for D and L Electric Company. The scope of work for this application was new construction, with a warehouse taking up most of the building. This was a data storage facility, so we had back up battery systems to install. Along with these systems there were of course many data lines as well. Driving scissor lifts, boom lifts, running EMT up to two inches, setting up different circuits, installing panels and disconnects for air conditioning units, transformer to switch gear, wall pack lighting, terminating devices, etc, were just some of the tasks involved with this particular install.

2009 – 2010 – Tradeforce Staffing Solutions LLC, Houston, TX

Apprentice Electrician - Commercial

This was a large new construction job for McCaffety Electric in Huntsville Texas. The customer was Sam Houston State University and a new wing of the building was being added to the Theater Department. This involved a lot of data and control wiring for the theater. This involved running EMT up to two inches, using hydraulic benders, installing card readers, magnetic door locks, fiber optic runs, wiring many control rooms, terminating devices, panel installations, safe use of boom and scissor lifts, etc.

2008 - 2009 – Capp Electric, Houston, TX

Apprentice Electrician - Commercial

This was a commercial install, remodel for the St. Lukes Hospital Sugar Land, Texas. This building remodel required bending and running EMT up to two inches in diameter, running circuits, terminating devices and panels, networking, remodel, and trouble shooting, etc. In 2007 to 2008 I was involved with the original wiring install of this hospital as well.

2008 – Trim Electric Inc, Spring, TX

Apprentice Electrician – Commercial and Residential

My position was mainly providing Residential service for customers with the occasional commercial remodel, or small new construction job in the Northwest Houston area. I was required to maintain the truck stock, trouble shoot problems, assist Master and Journeyman Electricians.

2008 – Tradesource, Houston, TX

Apprentice Electrician – Commercial

This was a temporary position with D and L Electric. The work scope for this project was a six story office building, requiring many circuits and networks of data cable. Running EMT of different sizes,pulling wire, many large lighting circuits installed with 277 volts, terminating devices, fire alarms, occupancy sensors, three phase panels, disconnects, etc.

2008 – Tradestar, Pasadena, TX

Apprentice Electrician - Commercial

My position here was temporary with D and L Electric. This commercial work was a new construction four story clinic with a few x-ray rooms and clean rooms inside that required a lot of attention to detail. This was a complex installation with many specifications that differ from a normal office building. This required running EMT, multiple circuits, exhaust fans, data networking through out, special devices and terminations, shunt switches, emergency receptacles etc.

2007-2008 – Tradesource, Houston, TX

Apprentice Electrician - Commercial

This was a commercial position with Capp Electric doing a new construction for St. Lukes Hospital in Sugar Land, Texas. This was a large scale operation involving up to fifty electricians working at one location. This being a hospital it had many specifications and required important attention to detail. Running EMT, many circuits and networking, terminating devices and panels, emergency circuits, etc were all need to accomplish my tasks with in this position.

2007 – Go Electric, LLC, Magnolia, TX

Apprentice Electrician – Commercial and Residential

My position with Go Electric was a residential service position in the Northwest Houston area. I worked directly with the owner and master electrician David Spurk. This was mainly a service job with the the occasional small commercial trouble shoot or install. We were on call for a few carwash businesses and did some new construction in the Woodlands area.

2000-2003 - Go Electric, LLC, Magnolia, TX

Apprentice Electrician - Commercial and Residential

3 years experience with a Master Electrician

My first electrical position, trained under a master electrician. Basic residential and commercial skills were attained in this job. I learned the use of hand tools, procedures and proper safety, assisting in wire pulls and electrical installations.

Education

2011 – 2012 – Houston Community College, Houston, TX

Industrial Electrical Power and Technology

Industrial Automation Technology

1993-1997 - Cypress Creek High School, Cypress, TX

Graduate

Skills

References

David Spurk, Master Electrician – LN# 16502

Main: 281-***-****

Cell: 281-***-****,

Fax: 281-***-****

Dave Kelsey, Master Electrician – LN# 11344

www.sugarlandelectric.com

Main: 281-***-****

Fax: 281-***-****

Contact this candidate