Travis D. Burley
Arlington, VA **202
*********@*****.***
Qualification Summary:
• Strong knowledge in all the areas of customer service; including retail and office.
• Excellent relationship building with customers; very reliable and professional.
• Ability to type 90 plus words a minute; very knowledgeable with computers.
• Able to complete tasks independently, efficiently and effectively.
• Flexible with all shift requirements; including holidays and weekends.
• Very organized; "No job's too big" attitude.
• Attentive to the policies of the work place.
• Ability to perform all the required duties.
• Willing and ready to learn; be hands on.
• EPA Universal Certificate-R410A Certificate
• Ptac, split system, heat pump and HVAC experience.
• Plumbing expertise.
Work Experience:
Staff Group West 7/2011 - Present
2 Wisconsin Circle #700
Chevy Chase, MD 20815
Service Technician
Temporary maintenance positions.
Archstone Crystal Houses 11/2009 - 7/2011
2000 S. Eads St.
Arlington, VA 22202
Service Technician
Perform make-ready services which include: plumbing, electricity, HVAC. Boiler and Chilled water systems…etc. Diagnose leaks from convector, replace convector motors, repair convector motors, boiler and chiller readings, servicing boilers, servicing cooling towers/chillers, servicing split systems, insulation…etc. Replace toilets, replace tub faucets…etc.
Resident Concierge (Front Desk)
Answer calls, take service request, operate MRI, filing documents, paying bills via AP Express, logging packages, assisting residents with their concerns and/or problems…etc.
Copper Mill Apartments 8/2009 to 10/2009
3400 Copper Mill Trace
Richmond, VA
(Laid off per corporate budget after major renovation was completed)
Maintenance Technician
Grounds, turns (make apartments ready), paint turns, maintain swimming pools and the outlook of the community (This includes being “on call” for emergency services). I greeted customers and took their requests.
Exclusive Staffing LLC./Department of Social Services 8/2008 - 7/2009
900 E. Marshall St.
Richmond, VA
Temporary Office Assistant/Customer Service
Filing documents, answering calls, data entry and assisting the BPS (Benefit Program Specialist) workers at Department of Social Services.
Fawn Lake Maintenance 8/2004 to 7/2008
(8.50 an hour – needed financial growth and wanted to work in a cosmopolitan city – moved to Richmond)
Spotsylvania, VA
Landscaper/Customer Service/Residential Maintenance
Maintaining a housing developments lawn, trees, bushes, shrubs and any other landscaping duties. Basic HVAC system work which includes; diagnosis of compressors, fans, motors, air ducts, thermostats, heat pumps and components…etc.
Professional References:
Provided on request.
• I plan to reinforce the meaning of quality customer service.
• I believe that more smiles equal better results